ECCouncil 212-89 - EC Council Certified Incident Handler (ECIH v3)

In cloud computing environments, the responsibility for providing and managing network services, as well as handling incidents related to these services, primarily falls on the cloud service provider. This includes Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) models. The cloud service provider is tasked with ensuring the availability, integrity, and security of the network services they offer. This responsibility includes managing and responding to incidents that may affect these services, ranging from security breaches to performance issues. The cloud service provider employs a variety of tools and techniques to monitor the network, identify potential threats, and implement corrective actions to mitigate any impact on the services and their users.

System characterization is the process of defining the boundaries of an IT system, which includes identifying the resources, information, and functionality that constitute the system. This process is crucial for understanding the scope of the system, the data it processes, and the technology it employs. By characterizing a system, incident handlers can better understand the system's normal operations and behaviors, which is essential for identifying anomalies that may indicate a security incident. System characterization involves documenting the hardware, software, network configuration, data flows, and other critical elements of the IT environment. This foundational knowledge supports effective incident handling by providing a baseline against which suspicious activities can be compared.

According to the EC-Council Incident Handler (ECIH) curriculum, the first responder’s primary responsibility upon discovering a potential cybercrime is to preserve and protect the crime scene. This includes isolating affected systems, preventing further network communication, restricting physical and logical access, and ensuring no evidence is altered or destroyed.

Sophia’s actions—isolating the system, restricting access, preventing tampering, and escalating to the IR team—align precisely with crime scene protection principles. ECIH emphasizes that improper handling during the early stages of an incident can contaminate evidence and compromise forensic investigations.

Option A (chain of custody documentation) occurs once evidence is formally collected. Option B (evidence log collection) is part of forensic acquisition. Option C (advanced forensic analysis) is performed by specialized investigators later in the response lifecycle.

Therefore, Sophia is performing the role of protecting the integrity of the crime scene as a first responder.

Not enabling default administrative accounts is crucial to ensuring accountability and minimizing the risk of insider attacks by privileged users. By disabling or renaming default accounts, organizations can better track the actions performed by individual administrators, reducing the risk of unauthorized or malicious activities going unnoticed. This practice is part of a broader approach to privilege management that includes limiting permissions to the minimum necessary and monitoring the use of administrative privileges.

SSRF vulnerabilities allow attackers to coerce a server into making unauthorized internal or external requests. The ECIH Web Application Security module states that controlling outbound traffic is the most effective mitigation against SSRF.

Option D is correct because restricting outbound traffic ensures that even if an SSRF flaw exists, the server cannot access internal resources or attacker-controlled endpoints. ECIH emphasizes network-level egress filtering as a primary defensive control for SSRF.

Option A reduces attack surface but does not stop exploitation. Option B addresses client-side risks, not server-side requests. Option C improves detection but does not prevent exploitation.

Thus, outbound traffic restriction is the priority mitigation measure.

Email Dossier is a tool designed to assist in the investigation of email incidents by analyzing and validating email headers and providing detailed information about the origin, routing, and authenticity of an email. When Michael is tasked with handling an email incident and needs to check the validity of an email received from an unknown source, Email Dossier can be utilized to trace the email's path, assess its credibility, and identify potential red flags associated with phishing or other malicious email-based attacks.

BrowsingHistoryView is a tool designed to collect and analyze history data from various web browsers, including Microsoft Edge. It allows users to view the browsing history stored by their browsers in one unified interface. This includes URLs visited, page titles, visit times, and the number of visits to each page. While ChromeHistoryView is specific to Google Chrome, BrowsingHistoryView supports multiple browsers, making it versatile for analyzing history data across different platforms. MZCacheView and MZHistoryView do not exist as tools recognized for this purpose in the context of Microsoft Edge or other browser history analysis.

When a corporate network's servers are sending huge amounts of traffic to a specific website, as detected by the network's Intrusion Prevention System (IPS), this behavior is indicative of a Botnet attack. A Botnet is a network of compromised computers, often referred to as "bots," that are controlled remotely by an attacker, typically without the knowledge of the owners of the computers. The attacker can command these bots to execute distributed denial-of-service (DDoS) attacks, send spam, or conduct other malicious activities. In this scenario, the servers behaving as bots and targeting a website with large volumes of traffic suggests that they have been co-opted into a Botnet to potentially perform a DDoS attack on the website abc.xyz.

The correct sequence of steps involved in forensic readiness planning, based on the activities described, is as follows:

Identify the potential evidence required for an incident.

Determine the source of the evidence.

Define a policy that determines the pathway to legally extract electronic evidence with minimal disruption.

Establish a policy for securely handling and storing the collected evidence.

Identify if the incident requires full or formal investigation.

Train the staff to handle the incident and preserve the evidence.

Create a special process for documenting the procedure.

According to the EC-Council Incident Handler (ECIH) curriculum, proper handling of digital evidence is a critical responsibility of first responders. This includes photographing the scene, labeling devices, packaging them in anti-static or static-resistant bags, and documenting detailed information such as time, location, and device identifiers.

These steps are part of evidence preservation and packaging procedures designed to prevent contamination, electrostatic damage, or loss of evidentiary integrity. ECIH emphasizes maintaining a clear chain of custody and ensuring that all digital evidence is properly documented before transportation to a forensic laboratory.

Option B relates to policy review, not field evidence handling. Option C involves technical log analysis performed later during investigation. Option D concerns witness interviews, which are separate from physical evidence handling.

Rachel’s actions clearly describe the packaging and transporting of electronic evidence while maintaining forensic standards and documentation integrity.