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Cisco 300-815 - Implementing Cisco Advanced Call Control and Mobility Services (CLACCM)

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Total 242 questions

An administrator has a requirement that the agents that receive calls from PSTN now must have a queue to hold the calls until they can be answered, but the customer cannot afford a contact center solution. The administrator discovered a feature called Native Call Queueing on Cisco UCM. Where must the administrator configure Native Call Queueing functionality?

A.

CTI route point

B.

hunt list

C.

hunt pilot

D.

hunt group

The SIP session refresh timer allows the RTP session to stay active during an active call. The Cisco UCM sends either SIP-INVITE or SIP-UPDATE messages in a regular interval of time throughout the active duration of the call. During a troubleshooting session, the engineer finds that the Cisco UCM is sending SIP-UPDATE as the SIP session refresher, and the engineer would like to use SIP-INVITE as the session refresher. What configuration should be made in the Cisco UCM to achieve this?

A.

Enable SIP ReMXX Options on the SIP profile.

B.

Enable Send send-receive SDP in mid-call INVITE on the SIP profile.

C.

Change Session Refresh Method on the SIP profile to INVITE.

D.

Increase Retry INVITE to 20 seconds on the SIP profile.

An engineer must implement call restriction to toll-free numbers using a class of restriction in a branch Cisco UCME. In which two places is the corlist incoming or cor Incoming command configured? (Choose two.)

A.

"ephone-dn' configuration mode

B.

"voice register global" configuration mode

C.

"telephony-service" configuration mode

D.

"voice register pool" configuration mode

E.

"dial-peer cor custom" configuration mode

The company Cisco UCM cluster has two different gateways for off-net calls. The current configuration uses 9 as a prefix to get to the main gateway. The secondary gateway is for any calls that start with 9713, but this is not yet configured. The admin does not want to add more route patterns other than the current 9 prefix for the gateway to the Cisco UCM. How must the Cisco UCM be configured to meet the requirements?

A.

Configure two CSSs. then add a translation pattern with the secondary CSS to send calls with 9713 to the secondary gateway.

B.

Configure two partitions and two CSSs, then add a translation pattern with the secondary CSS to send all calls with 9713 to the secondary gateway.

C.

Create a Standard Route Group to dynamically route calls with prefix 9713 to the secondary gateway.

D.

Configure a Route Group and a Route List to send calls with prefix 9713 to the secondary gateway.

What is the relationship between partition, time schedule, and time period in Time-of-Day routing in Cisco Unified Communications Manager?

A.

A partition can have multiple time schedules assigned. A time schedule contains one or more time periods.

B.

A partition can have one time schedule assigned. A time schedule contains one or more time periods.

C.

A partition can have multiple time schedules assigned. A time schedule contains only one time period.

D.

A partition can have one time schedule assigned. A time schedule contains only one time period.

An organization has decided to implement hunt groups to help with the distribution of calls between different members. The administrator must configure hunt groups on Cisco UCM. In the configuration, at which step does an administrator have the option to configure a distribution algorithm (top down, circular, longest idle time, broadcast)?

A.

hunt group

B.

line group

C.

hunt list

D.

route list

If all patterns below are configured in Cisco Unified Communications Manager which would be used when dialing the pattern “123”?

A.

12!

B.

12X (urgent priority set)

C.

1XX (urgent Priority Set)

D.

12[2-5]

A user reports when they press the services key they do not receive a user ID and password prompt to assign the phone extension. Which action resolves the issue?

A.

Create the default device profiles for all phone models that are used.

B.

Subscribe the phone to the Cisco Extension Mobility service.

C.

Create the end user and associate it to the device profile.

D.

Assign the extension as a mobile extension.

Refer to the exhibit.

An engineer configures Cisco Unified Border Element to connect the enterprise VoIP network with a SIP telephony provider. Calls are not working in either direction. What must be configured in the dial peer 1 to fix the issue?

A.

answer-address 555 ……..

B.

codec g729

C.

session-protocol sipv2

D.

incoming called number 555…….

A user reports that when they attempt to log out from the Cisco Extension Mobility service by pressing the Services button, they cannot log out. What is the most likely cause of this issue?

A.

The Cisco Extension Mobility service has not been configured on the phone.

B.

There might be a significant delay between the button being pressed and the Cisco Extension Mobility service recognizing it. It would be best to check network latency.

C.

The user device profile has not been assigned to the user.

D.

The user device profile is not subscribed to the Cisco Extension Mobility service.