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AHIP AHM-540 - Medical Management

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Total 163 questions

The paragraph below contains an incomplete statement. Select the answer choice containing the term that correctly completes the paragraph.

Medical management programs often require the analysis of many types of data and information. __________________ is an automated process that analyzes variables to help detect patterns and relationships in the data.

A.

Unbundling

B.

Outsourcing

C.

Data mining

D.

Drilling down

The Garnet Health Plan uses provider profiling to measure and improve provider performance. Provider profiling most likely allows Garnet to

A.

evaluate all providers without considering differences in risk

B.

focus on specific clinical decisions of Garnet’s providers rather than on patterns of care

C.

identify the outliers and high-value providers in its provider network

D.

measure the effectiveness, but not the efficiency, of Garnet’s providers

The paragraph below contains an incomplete statement. Select the answer choice containing the term that correctly completes the paragraph.

Definitions of quality healthcare vary; however, four dimensions are essential to quality healthcare services. ________________ is the quality dimension indicating that services result in the best care for a given cost or the lowest cost for a given level of care.

A.

Accessibility

B.

Effectiveness

C.

Acceptability

D.

Efficiency

In order to be effective, a clinical pathway must improve quality and decrease costs.

A.

True

B.

False

Increased demands for performance information have resulted in the development of various health plan report cards. With respect to most of the report cards currently available, it is correct to say

A.

that they are focused primarily on health maintenance organization (HMO) plans

B.

that they are based on data collected for the Health Plan Employer Data and Information Set (HEDIS) 3.0

C.

that they are used to rank the performance of various health plans

D.

all of the above

This agency’s accreditation decisions are based on the results of an on-site survey of clinical and administrative systems and processes, as well as the health plan’s performance on selected effectiveness of care and member satisfaction measures.

A.

American Accreditation HealthCare Commission/URAC (URAC)

B.

Joint Commission on Accreditation of Healthcare Organizations (JCAHO)

C.

Community Health Accreditation Program (CHAP)

D.

National Committee for Quality Assurance (NCQA)

The Strathmore Health Plan uses clinical pathways to manage its acute care services. In order to reduce the risk of financial liability associated with the use of clinical pathways, Strathmore and its network hospitals should

A.

base pathways on relevant evidence reported in medical literature

B.

restrict each pathway to a single medical condition

C.

use pathways to establish a new standard of care

D.

allow providers to use only those interventions listed in the pathways

The following statement(s) can correctly be made about utilization guidelines:

1. When developing utilization guidelines, health plans balance evidence-based criteria with experience-based criteria

2. Utilization guidelines indicate when a UR nurse should refer a decision to a physician reviewer

A.

Both 1 and 2

B.

1 only

C.

2 only

D.

Neither 1 nor 2

Outcomes management is a tool that health plans use to maximize all the results associated with healthcare processes. The following statement(s) can correctly be made about outcomes management:

1. The goal of outcomes management is to identify and implement treatments that are cost-effective and deliver the greatest value

2. Outcomes management introduces performance as a critical factor in the assessment and improvement of outcomes

A.

Both 1 and 2

B.

1 only

C.

2 only

D.

Neither 1 nor 2

Helena Ray, a member of the Harbrace Health Plan, suffers from migraine headaches. To treat Ms. Ray’s condition, her physician has prescribed Upzil, a medication that has Food and Drug Administration (FDA) approval only for the treatment of depression. Upzil has not been tested for safety or effectiveness in the treatment of migraine headache. Although Harbrace’s medical policy for migraine headache does not include coverage of Upzil, Harbrace has agreed to provide extra-contractual coverage of Upzil for Ms. Ray.

In this situation, the prescribing of Upzil for Ms. Ray’s headaches is an example of

A.

a cosmetic service

B.

an investigational service

C.

an off-label use

D.

a quality-of-life service