Microsoft AI-103 - Developing AI Apps and Agents on Azure

The correct answer is B. Modify the system message instructions . The case study states that Agent1 answers general questions about Contoso products and that the business requirement is for Agent1 to answer questions only about the products sold by Contoso . This is a behavioral boundary for the agent, so it should be implemented in the highest-priority instructions that define the agent’s role, allowed scope, and refusal behavior.

Microsoft Foundry guidance states that a system message is used to steer model behavior, define the assistant’s role and boundaries, and add safety or quality constraints for the scenario. The system message should instruct Agent1 to answer only when the question concerns Contoso products, use the configured Contoso product documentation as grounding, and politely refuse or redirect questions about non-Contoso products.

Top-p sampling and temperature control randomness, not business-domain scope. Increasing temperature would make responses less deterministic. Few-shot examples can support desired behavior, but examples alone are weaker than explicit system-level instructions for defining operating boundaries. Reference topics: system message design, prompt engineering, agent instructions, response constraints, and grounded generative AI behavior.

The correct built-in skills are Azure OpenAI Embedding and Text Split. The case study requires an indexing pipeline that enables semantic and vector search over the product sheets stored in Azure Blob Storage, so Agent1 can retrieve relevant product information for natural language customer questions. For a RAG pipeline, long PDF content must first be broken into retrievable chunks, and each chunk must then be vectorized for semantic similarity retrieval.

Microsoft’s Azure AI Search integrated vectorization guidance states that you create a skillset that calls the Text Split skill for chunking and the Azure OpenAI Embedding skill to vectorize the chunks. The Text Split skill breaks text into chunks and provides positional metadata, making it suitable when downstream embedding skills have input-length limits. The Azure OpenAI Embedding skill connects to an embedding model deployed in Azure OpenAI or a Microsoft Foundry project and generates embeddings during indexing.

Language Detection, Entity Recognition, and key phrase extraction can enrich text, but they do not create vector embeddings. Merge is useful for combining OCR text with document text, but it does not satisfy the core vector-search requirement. Reference topics: Azure AI Search skillsets, Text Split skill, Azure OpenAI Embedding skill, integrated vectorization, and RAG indexing.

The correct answer is B. Personally Identifiable Information (PII) Detection . The case study states that Agent1 must never reveal customer information , even if a document containing customer data is added accidentally to the product sheet repository in storage1. This is a privacy and compliance control requirement, so the appropriate capability is PII Detection.

Azure Language PII Detection is a Foundry Tools capability that identifies, classifies, and redacts sensitive information across text, conversations, and native documents. Microsoft states that PII Detection can be used to implement privacy controls, reduce sensitive data exposure, and support compliance requirements. In this scenario, PII Detection should be applied to retrieved product-sheet content and generated responses so customer names, contact details, identifiers, and other sensitive values are not exposed to users.

Prompt Shields are important for a separate requirement: protecting Agent1 from malicious instructions hidden in documents or embedded text. Microsoft describes Prompt Shields for documents as protection against hidden instructions embedded in external content. However, the option that directly satisfies the requirement to prevent disclosure of customer information is PII Detection. Self-harm and violence filters address harmful-content categories, not privacy leakage.

The correct recommendation is Azure AI Search. The case study states that the product detail sheets are stored as PDFs in storage1, and that Agent1 must be enabled to retrieve and use detailed product information from those sheets. It also specifies that the indexing pipeline must enable semantic and vector search, and that Agent1 must answer natural language questions about product details by using the product sheet information. Azure AI Search is the Azure service designed to ingest content from sources such as Azure Blob Storage, create searchable indexes, and support keyword, semantic, hybrid, and vector retrieval for Retrieval Augmented Generation (RAG) solutions.

Microsoft’s Azure AI Search guidance states that integrated vectorization can chunk content and generate embeddings during indexing, enabling vector search over source documents. It also states that Azure AI Search supports text and vector queries and can improve raw content for search-related scenarios through enrichment pipelines. Azure Translator is unrelated to retrieval. Document Intelligence can extract document structure, but it is not the retrieval index for Agent1. Grounding with Bing Search retrieves public web content, not Contoso’s private PDFs in storage1. Reference topics: Azure AI Search, RAG, semantic search, vector search, Azure Blob Storage indexing, and agent grounding.