IIBA CCBA - Certification of Capability in Business Analysis (CCBA)
For a new accounts payable (AP) solution, the solution owner has provided the business analyst (BA) with goals the AP management team would like the solution to support. To ensure the solution meets these needs, the BA documents key performance indicators (KPIs). Which of the following is an example of a KPI?
A project team member is confused about why a small change requires the team to look at the different enterprise-level business objectives when a desired state can be achieved easily without this analysis. What can the business analyst (BA) do to help the team member understand?
A business analyst (BA) is tasked with performing a gap analysis between two existing systems to combine into a single system or run just one system. Which of the following modeling formats will show the requirements for both systems side by side?
A business analyst (BA) is negotiating and resolving conflict with stakeholders to ensure they participate in the required BA activities. Which element of stakeholder management is the BA performing?
The Business Requirements Document (BRD) prepared by the business analyst (BA) was circulated to stakeholders for approval. Some stakeholders objected to the Use Case diagrams and could not understand them. Why would these be included in the document?
After an initial project kick-off meeting, the business analyst (BA) determined that the project has a short deadline and a regulatory mandate with stiff penalties for non-compliance. The stakeholders do not want to risk missing the deadline, and management is willing to commit any amount of resources to meet the deadline. Which kind of approach is suitable for the initiative?
A new product that is tablet-enabled is being considered to replace an older product to process orders. The data captured is sent to existing downstream applications, which are not being updated. What is the first thing that a business analyst (BA) should consider?
A business analyst (BA) is identifying the functions and features required for a new enterprise software solution. The BA reviews historical documents about the current business processes and then interviews each stakeholder group individually, asking questions about current business processes. The BA compares the information during the stakeholder interviews with the information gathered from the historical documents. Which activity is the BA performing with this approach?
The business analyst (BA) has prepared a requirements package, and it is now ready to present to the stakeholders. What is the purpose of presenting the package?
A change to support a regulatory requirement is proposed for inclusion in the scope of a project. A business analyst (BA) conducts an impact analysis to determine the extent of the change. What previous task could assist the BA in performing the impact analysis?
After a number of requirements elicitation workshops, the business analyst (BA) notices that two business stakeholders did not speak up during any of the discussions. What should the BA do in the next workshop?
Two stakeholders are arguing over which model to use for requirements. One insists that using an activity diagram is superior, while the other prefers a state diagram. How should the business analyst (BA) resolve the conflict?
A company wants to increase transaction service offerings using its online channels. The existing application already has some of the required functionality. A new project has been initiated to implement the additional capabilities, but the company management is unsure of the complexity of the project. What exercise must be carried out to determine the changes needed in the new application?
Stakeholders must be able to determine the audit and approval history of requirements and designs. Which of the following provides a means to document traceability and change?
The business analyst (BA) is investigating techniques that would be appropriate for determining how and who uses data across the identified processes. Which technique should the BA select?