IAPP CIPP-US - Certified Information Privacy Professional/United States (CIPP/US)

The Consumer Financial Protection Bureau (CFPB) has rulemaking authority for the Fair Credit Reporting Act (FCRA) and the Fair and Accurate Credit Transactions Act (FACTA), as well as other consumer financial laws. The Dodd-Frank Act, enacted in 2010, transferred most of the rulemaking responsibilities added to the FCRA by the FACTA and the Credit CARD Act from the Federal Trade Commission (FTC) to the CFPB. However, the FTC retains its enforcement authority for the FCRA and the FACTA, along with other federal and state agencies1. The CFPB also shares rulemaking authority for some provisions of the FACTA with the FTC, such as the identity theft red flags and address discrepancy rules2. The Department of Commerce and the State Attorneys General do not have rulemaking authority for the FCRA or the FACTA. References: 1: FTC3, Fair Credit Reporting Act; 2: CFPB4, Fair Credit Reporting Act; 3: FTC; 4: CFPB.

 According to the web search results from my predefined tool, Vermont became the first state to pass a law specifically regulating the practices of data brokers in 2018. The law defines a data broker as “a business, or unit or units of a business, separately or together, that knowingly collects and sells or licenses to third parties the brokered personal information of a consumer with whom the business does not have a direct relationship.” The law requires data brokers to register with the Secretary of State, pay a registration fee, provide information about their data collection and opt-out practices, and implement security measures to protect the personal information they collect and sell. The law also imposes additional obligations on data brokers that possess the personal information of minors. The law aims to increase the transparency and accountability of the data broker industry and to protect the privacy rights of consumers12. References:

Registered Data Brokers in the United States: 2021 | Privacy Rights …

Am I A Data Broker?: A Quick Primer on State Laws Regulating a … - Taft

The FTC’s privacy report, titled “Protecting Consumer Privacy in an Era of Rapid Change”, proposed a framework for companies that collect and use consumer data. The framework consisted of three core principles: privacy by design, simplified consumer choice, and greater transparency. Privacy by design means that companies should incorporate privacy protections into their everyday business practices, such as data security, reasonable collection limits, sound retention practices, and data accuracy. Simplified consumer choice means that companies should provide consumers with clear and easy-to-understand choices about the collection and use of their data, and respect their preferences. Greater transparency means that companies should increase the visibility and accessibility of their data practices, such as providing clear and concise privacy notices, educating consumers about the commercial data practices, and providing consumers with access to their data. Enhancing security measures is not one of the core principles of the FTC’s privacy framework, although it is a component of the privacy by design principle. References:

IAPP CIPP/US Body of Knowledge, Section I.A.1.a

IAPP CIPP/US Textbook, Chapter 1, pp. 13-15

FTC Privacy Report, Executive Summary, pp. i-vii

 The Privacy Act allows agencies to exempt certain records from some of its provisions, including the right to disclosure, if the records fall within one of the categories specified in subsections (j) or (k) of the Act. One of these categories is records maintained by an agency or component thereof which performs as its principal function any activity pertaining to the enforcement of criminal laws, including police efforts to prevent, control, or reduce crime or to apprehend criminals, and the activities of prosecutors, courts, correctional, probation, pardon, or parole authorities, and which consists of (A) information compiled for the purpose of identifying individual criminal offenders and alleged offenders and consisting only of identifying data and notations of arrests, the nature and disposition of criminal charges, sentencing, confinement, release, and parole and probation status; (B) information compiled for the purpose of a criminal investigation, including reports of informants and investigators, and associated with an identifiable individual; or © reports identifiable to an individual compiled at any stage of the process of enforcement of the criminal laws from arrest or indictment through release from supervision. 5 U.S.C. § 552a (j) (2). Therefore, material reporting investigative efforts pertaining to the enforcement of criminal law falls within this category and can be exempted from the right to disclosure under the Privacy Act. References:

Overview of the Privacy Act: 2020 Edition, Ten Exemptions, subsection (j) (2).

Privacy Act Exemptions, subsection (j) (2).

IAPP CIPP/US Study Guide, page 66.

The Dodd-Frank Act was established to prevent the risky financial practices that led to the 2007–2008 financial crisis, which included issues similar to Noah’s experience with buying stocks without understanding the risks. The act includes provisions for consumer protection in financial services and aims to prevent abusive practices in the financial industry

When developing a company privacy program, a privacy professional needs to understand the business objectives, processes, and risks of the organization, as well as the legal and regulatory requirements and best practices for privacy. To achieve this, a privacy professional should establish and maintain relationships with individuals across company departments and at different levels in the organization’s hierarchy, such as IT, marketing, human resources, legal, compliance, security, and senior management. These relationships will help the privacy professional to gather relevant information, identify privacy issues and gaps, communicate privacy policies and procedures, provide training and awareness, monitor compliance, and resolve conflicts. The other relationships listed are also important, but not as essential as the internal relationships for developing a company privacy program. References:

IAPP CIPP/US Certified Information Privacy Professional Study Guide, Chapter 5: Developing a Privacy Program, Section 5.1: Privacy Program Framework, p. 145-146

IAPP CIPP/US Body of Knowledge, Domain V: Developing a Privacy Program, Objective V.A: Identify the components of a privacy program framework, Subobjective V.A.1: Identify the roles and responsibilities of individuals within the organization, p. 23

IAPP CIPP/US Exam Blueprint, Domain V: Developing a Privacy Program, Objective V.A: Identify the components of a privacy program framework, Subobjective V.A.1: Identify the roles and responsibilities of individuals within the organization, p. 7

The biggest potential privacy concern related to Chanel’s use of this new software is scanning a client’s social media accounts to use in a client profile without notice to the client. This could violate the client’s reasonable expectation of privacy and consent, as well as the privacy policies of the social media platforms. The client may not be aware that their social media posts are being used for this purpose, and may not have given their permission or opt-in consent for such data collection and processing. This could also expose the client to potential discrimination or harm based on their social media activity, such as losing their appointment or being charged a cancellation fee. Furthermore, this practice could conflict with the Fair Information Practice Principles (FIPPs), such as transparency, purpose specification, and data minimization12. References:

CIPP/US Practice Questions (Sample Questions), Question 149, Answer A, Explanation A.

IAPP CIPP/US Certified Information Privacy Professional Study Guide, Chapter 1, Section 1.1, p. 9-10.

Section 5 of the Federal Trade Commission Act (FTC Act) prohibits “unfair or deceptive acts or practices in or affecting commerce.”1 This prohibition applies to all persons engaged in commerce, including banks, but also exempts some entities, such as nonprofit organizations and common carriers, from FTC jurisdiction.2 Therefore, among the four options, only an online merchant’s free shipping offer would be subject to the requirements of Section 5, as it involves a commercial activity that could potentially mislead or harm consumers. For example, if the online merchant fails to disclose the terms and conditions of the offer, or charges hidden fees, or delivers the products late or damaged, it could violate Section 5 by engaging in a deceptive practice.3 References: 1: Section 5 | Federal Trade Commission 2: Federal Trade Commission Act Section 5: Unfair or Deceptive Acts or Practices, page 13: IAPP CIPP/US Certified Information Privacy Professional Study Guide, page 23.

Data flow diagrams are graphical representations of how data moves within an organization or between different entities. They can help identify the sources, destinations, and processing of personal data, as well as the legal basis, retention periods, and security measures for each data flow. Reviewing the available data flow diagrams can help the data privacy leader to quickly and accurately respond to the urgent request from the EU-based retail partner, as well as to assess the potential risks and compliance gaps in the data transfer process. Data flow diagrams are also a key component of data protection impact assessments (DPIAs), which are required by the GDPR for high-risk processing activities. References:

IAPP CIPP/US Body of Knowledge, Section II, A, 2

[IAPP CIPP/US Study Guide, Chapter 2, Section 2.3]

[GDPR, Article 35]

The Telemarketing Sales Rule (TSR) is a federal regulation that applies to telemarketing calls, which are defined as "a plan, program, or campaign which is conducted to induce the purchase of goods or services or a charitable contribution, by use of one or more telephones and which involves more than one interstate telephone call."1 The TSR requires telemarketers to make specific disclosures, prohibit misrepresentations, limit the times and number of calls, and set payment restrictions for the sale of certain goods and services. The TSR also gives consumers the right to opt out of receiving telemarketing calls by registering their phone numbers on the National Do Not Call Registry.2

The TSR applies to both for-profit and not-for-profit organizations, but there are some exemptions and partial exemptions for certain types of entities, calls, and transactions. For example, the TSR does not apply to nonprofit organizations calling on their own behalf, as they are not considered to be engaged in telemarketing. However, if a nonprofit organization hires a for-profit telemarketer or telefunder to solicit charitable contributions on its behalf, the for-profit entity must comply with the TSR, as it is engaged in telemarketing. Similarly, the TSR does not apply to for-profit organizations calling businesses when a binding contract exists between them, as they are not considered to be inducing the purchase of goods or services. However, if a for-profit organization calls businesses to sell additional services to established customers, the TSR applies, as it is considered to be inducing the purchase of goods or services.3

Therefore, among the four options, only for-profit organizations and for-profit telefunders regarding charitable solicitations must comply with the TSR, as they are engaged in telemarketing and do not fall under any of the exemptions or partial exemptions. References: 1: eCFR :: 16 CFR Part 310 – Telemarketing Sales Rule3, Section 310.22: Telemarketing Sales Rule | Federal Trade Commission1, Rule Summary3: Complying with the Telemarketing Sales Rule - Federal Trade Commission2, Exemptions to the TSR.