Isaca CISM - Certified Information Security Manager

Risk appetite reflects how much risk the organization is willing to tolerate. It is the primary driver when defining control objectives, ensuring alignment with overall business strategy.

"Risk appetite should be used to guide the selection and design of control objectives to ensure risk is managed within acceptable boundaries."

— CISM Review Manual 15th Edition, Chapter 2: Risk Management Strategy*

Support, budget, and threats matter, but without alignment to risk appetite, controls may be misaligned.

The primary responsibility of the information security function when an organization adopts emerging technologies is to assess the potential security risk, which means identifying and evaluating the threats, vulnerabilities, and impacts that the new technologies may pose to the organization’s data, systems, and objectives. Assessing the potential security risk helps the information security function to determine the appropriate security requirements, controls, and measures to mitigate the risk and ensure the safe and secure adoption of the emerging technologies.

References = Performing Risk Assessments of Emerging Technologies, CISM Review Manual 15th Edition

Learn more:

1. isaca.org2. isaca.org3. niccs.cisa.gov4. venturebeat.com

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An organization is planning to outsource network management to a service provider. Including which of the following in the contract would be the MOST effective way to mitigate information security risk? A. Requirement for regular information security awareness B. Right-to-audit clause C. Service level agreement (SLA) D. Requirement to comply with corporate security policy Answer: (Refer to the Information Security Manager® (CISM®) documents and learning resources by ISACA available at https://store.isaca.org/s/store#/store/browse/cat/a2D4w00000Ac6NNEAZ/tiles to verify the answer of the following questions very carefully.) Use the following format please: **Verified Answer** = (From CISM Manual or related resources) **Very Short Explanation** = (From CISM Manual or related resources) **References** = (From CISM Manual or related resources) =========================

When a new cybersecurity regulation has been introduced, an information security manager should first consult corporate legal counsel to understand the scope, applicability, and implications of the regulation for the organization. Legal counsel can also advise on the compliance obligations and deadlines, as well as the potential penalties or sanctions for non-compliance. Based on this information, the information security manager can then perform a gap analysis to assess the current state of compliance and identify any areas that need improvement. The information security policy can then be updated accordingly to reflect the new regulatory requirements. References: https://www.isaca.org/credentialing/cism https://www.wiley.com/en-us/CISM+Certified+Information+Security+Manager+Study+Guide-p-9781119801948

An information security governance framework is a set of principles, policies, standards, and processes that guide the development, implementation, and management of an effective information security program that supports the organization’s objectives and strategy. The framework provides direction to meet business goals while balancing risks and controls, as it helps to align the information security activities with the business needs, priorities, and risk appetite, and to ensure that the security resources and investments are optimized and justified.

References = CISM Review Manual 2022, page 321; CISM Exam Content Outline, Domain 1, Knowledge Statement 1.22; CISM domain 1: Information security governance Updated 2022

 Establishing an information security steering committee is the best way to facilitate the integration of information security governance into enterprise governance. The information security steering committee is a cross-functional group of senior managers who provide strategic direction, oversight, and support for the information security program. The committee ensures that the information security strategy is aligned with the enterprise strategy, objectives, and risk appetite. The committee also fosters collaboration and communication among various stakeholders and promotes a culture of security awareness and accountability. Developing an information security policy, documenting the information security governance framework, and implementing an information security awareness program are all important activities for implementing and maintaining information security governance, but they do not necessarily facilitate its integration into enterprise governance. These activities may be initiated or endorsed by the information security steering committee, but they are not sufficient to ensure that information security governance is embedded into the enterprise governance structure and processes. References = CISM Review Manual 2023, page 34 1; CISM Practice Quiz 2

The information security manager’s PRIMARY focus in this situation should be establishing a strong ongoing risk monitoring process, which is the process of tracking and evaluating the changes in the risk environment, the effectiveness of the risk responses, and the impact of the residual risk on the organization. A strong ongoing risk monitoring process can help the information security manager to identify any deviations from the expected risk level, to report any significant changes or issues to the risk owner and other stakeholders, and to recommend any adjustments or improvements to the risk management strategy. Presenting the risk profile for approval by the risk owner is not the primary focus in this situation, as it is a step that should be done before the risk owner accepts the risk, not after. Conducting an independent review of risk responses is not the primary focus in this situation, as it is a quality assurance activity that can be performed by an external auditor or a third-party expert, not by the information security manager. Updating the information security standards to include the accepted risk is not the primary focus in this situation, as it is a documentation activity that does not address the ongoing monitoring and reporting of the risk. References = CISM Review Manual, 16th Edition, page 2281; CISM Review Questions, Answers & Explanations Manual, 10th Edition, page 1022

 An information security manager should first discuss the issue with senior leadership to escalate the problem and seek their support and guidance. Bypassing the change management process can introduce significant risks to the organization, such as unauthorized access, data loss, system instability, or compliance violations. The information security manager should explain the potential impact and consequences of the incident, and recommend corrective actions to remediate the situation. The information security manager should also review the root cause of the incident and identify any gaps or weaknesses in the existing policies, procedures, or controls that allowed the business unit to implement the new application without proper authorization, testing, or documentation. The information security manager should then revise the procurement process, update the change management process, or implement other measures to prevent similar incidents from occurring in the future. Removing the application from production may not be feasible or desirable, depending on the business needs and the severity of the risks involved. References = CISM Review Manual, 16th Edition, pages 100-1011; CISM Review Questions, Answers & Explanations Manual, 10th Edition, page 2692

Learn more:

1. isaca.org2. amazon.com3. gov.uk

Determining the root cause of the incident is essential for preventing or minimizing the recurrence of similar incidents, as well as for identifying and implementing corrective actions to improve the security posture of the organization.

References = CISM Review Manual 2022, page 3121; CISM Exam Content Outline, Domain 4, Task 4.3

Performing a risk analysis is the first step when implementing a security program because it helps to identify and prioritize the potential threats and vulnerabilities that may affect the organization’s assets, processes, or objectives, and determine their impact and likelihood. Implementing data encryption is not the first step, but rather a possible subsequent step that involves applying a specific security control or technique to protect data from unauthorized access or modification. Creating an information asset inventory is not the first step, but rather a possible subsequent step that involves identifying and classifying the organization’s assets based on their value and sensitivity. Determining the value of information assets is not the first step, but rather a possible subsequent step that involves estimating and quantifying the worth of information assets to the organization. References: https://www.isaca.org/resources/isaca-journal/issues/2015/volume-6/measuring-the-value-of-information-security-investments https://www.isaca.org/resources/isaca-journal/issues/2017/volume-3/how-to-measure-the-effectiveness-of-your-information-security-management-system

The first thing that should be done when a SIEM flags a potential event is A. Validate the event is not a false positive. This is because a false positive is an event that is incorrectly identified as malicious or suspicious by the SIEM, when in fact it is benign or normal. False positives can waste the time and resources of the security team, and reduce the trust and confidence in the SIEM system. Therefore, it is important to verify the accuracy and validity of the event before initiating any further actions, such as incident response, escalation, or compensating controls. Validation can be done by analyzing the event data, comparing it with the baseline or normal behavior, and checking for any anomalies or indicators of compromise.

A false positive is an event that is incorrectly identified as malicious or suspicious by the SIEM, when in fact it is benign or normal. Validation can be done by analyzing the event data, comparing it with the baseline or normal behavior, and checking for any anomalies or indicators of compromise. (From CISM Manual or related resources)

References = CISM Review Manual 15th Edition, Chapter 4, Section 4.2.1, page 2091; CISM Review Questions, Answers & Explanations Manual 9th Edition, Question 72, page 19

The primary goal of the eradication phase in an incident response process is to remove the threat and restore affected systems because it eliminates any traces or remnants of malicious activity or compromise from the systems or network, and returns them to their normal or secure state. Maintaining a strict chain of custody is not a goal of the eradication phase, but rather a requirement for preserving and documenting digital evidence throughout the incident response process. Providing effective triage and containment of the incident is not a goal of the eradication phase, but rather a goal of the containment phase, which isolates and stops the spread of malicious activity or compromise. Obtaining forensic evidence from the affected system is not a goal of the eradication phase, but rather a goal of the identification phase, which collects and analyzes data or artifacts related to malicious activity or compromise. References: https://www.isaca.org/resources/isaca-journal/issues/2017/volume-5/incident-response-lessons-learned https://www.isaca.org/resources/isaca-journal/issues/2018/volume-3/incident-response-lessons-learned

Developing a business case to replace the system is the FIRST course of action that the information security manager should take, because it helps to justify the need for a new and effective email filtering system that can prevent or reduce phishing incidents. A business case should include the problem statement, the proposed solution, the costs and benefits, the risks and assumptions, and the expected outcomes and metrics.

References =

CISM Review Manual, 16th Edition, ISACA, 2020, p. 42: “A business case is a document that provides the rationale and justification for an information security investment. It should include the problem statement, the proposed solution, the costs and benefits, the risks and assumptions, and the expected outcomes and metrics.”

Email Filtering Explained: What Is It and How Does It Work: “Email filtering is a process used to sort emails and identify unwanted messages such as spam, malware, and phishing attempts. The goal is to ensure that they don’t reach the recipient’s primary inbox. It is an essential security measure that helps protect users from unwanted or malicious messages.”

Cloud-based email phishing attack using machine and deep learning …: “This attack is used to attack your email account and hack sensitive data easily.”

The primary purpose of identifying vulnerabilities is to remediate them before they can be exploited by malicious actors. While risk reporting and prioritization are part of the overall process, the most immediate goal is remediation.

“Vulnerability assessments identify weaknesses that need to be addressed to reduce risk to acceptable levels and prevent potential exploits.”

— CISM Review Manual 15th Edition, Chapter 2: Risk Management, Section: Risk Assessment and Analysis

This aligns with ISACA’s official practice questions, where vulnerability identification directly aims to prevent exploitation.

The greatest concern resulting from the lack of severity criteria in incident classification is that escalation procedures will be ineffective because they rely on severity criteria to determine when and how to escalate an incident to higher levels of authority or responsibility, and what actions or resources are required for resolving an incident. Statistical reports will be incorrect is not a great concern because they do not affect the incident response process directly, but rather provide information or analysis for improvement or evaluation purposes. The service desk will be staffed incorrectly is not a great concern because it does not affect the incident response process directly, but rather affects the availability or efficiency of one of its components. Timely detection of attacks will be impossible is not a great concern because it does not depend on severity criteria, but rather on monitoring and alerting mechanisms. References: https://www.isaca.org/resources/isaca-journal/issues/2017/volume-5/incident-response-lessons-learned https://www.isaca.org/resources/isaca-journal/issues/2018/volume-3/incident-response-lessons-learned

Communicating the residual risk is the best way to facilitate an information security manager’s efforts to obtain senior management commitment for an information security program. The residual risk is the level of risk that remains after applying the security controls and mitigation measures. The residual risk reflects the effectiveness and efficiency of the information security program, as well as the potential impact and exposure of the organization. The information security manager should communicate the residual risk to the senior management in a clear, concise, and relevant manner, using quantitative or qualitative methods, such as risk matrices, heat maps, dashboards, or reports. The communication of the residual risk should also include the comparison with the inherent risk, which is the level of risk before applying any security controls, and the risk appetite, which is the level of risk that the organization is willing to accept. The communication of the residual risk should help the senior management to understand the value and performance of the information security program, as well as the need and justification for further investment or improvement. Presenting evidence of inherent risk, reporting the security maturity level, and presenting compliance requirements are all important aspects of the information security program, but they are not the best ways to obtain senior management commitment. These aspects may not directly demonstrate the benefits or outcomes of the information security program, or they may not align with the business objectives or priorities of the organization. For example, presenting evidence of inherent risk may show the potential threats and vulnerabilities that the organization faces, but it may not indicate how the information security program addresses or reduces them. Reporting the security maturity level may show the progress and status of the information security program, but it may not relate to the risk level or the business impact. Presenting compliance requirements may show the legal or regulatory obligations that the organization must fulfill, but it may not reflect the actual security needs or goals of the organization. Therefore, communicating the residual risk is the best way to obtain senior management commitment for an information security program, as it shows the results and value of the information security program for the organization. References = CISM Review Manual 2023, page 41 1; CISM Practice Quiz 2

= Testing response scenarios is the most important factor in increasing the effectiveness of incident responders, as it allows them to practice their skills, identify gaps and weaknesses, evaluate the adequacy and feasibility of the incident response plan, and improve their coordination and communication. Testing response scenarios can also help to enhance the confidence and readiness of the incident responders, as well as to measure their performance and compliance with the policies and procedures. Testing response scenarios can be done through various methods, such as tabletop exercises, simulations, drills, or full-scale exercises, depending on the scope, objectives, and complexity of the scenarios.

The other options are not as important as testing response scenarios, although they may also contribute to the effectiveness of incident responders. Communicating with the management team is important to ensure that the incident responders have the necessary support, resources, and authority to carry out their tasks, as well as to report the status and outcomes of the incident response. However, communication alone is not sufficient to increase the effectiveness of incident responders, as they also need to have the relevant knowledge, skills, and experience to handle the incidents. Integrating staff with the IT department may help to facilitate the collaboration and information sharing between the incident responders and the IT staff, who may have the technical expertise and access to the systems and data involved in the incidents. However, integration alone is not enough to increase the effectiveness of incident responders, as they also need to have the appropriate roles, responsibilities, and processes to manage the incidents. Reviewing the incident response plan annually is important to ensure that the plan is updated and aligned with the current risks, threats, and business requirements, as well as to incorporate the lessons learned and best practices from previous incidents. However, reviewing the plan alone is not enough to increase the effectiveness of incident responders, as they also need to test and validate the plan in realistic scenarios and conditions. References =

CISM Review Manual, 16th Edition, ISACA, 2022, pp. 223-225, 230-231.

CISM Questions, Answers & Explanations Database, ISACA, 2022, QID 1004.