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ISM CORE - Supply Management Core Exam

Page: 8 / 10
Total 312 questions

A multi-divisional corporation seeks to leverage its overall spend by creating a consolidated supply base of preferred suppliers offering the most competitive costs and services. Though stakeholders Involved in the planning process seem to support leveraging efforts, the actual results have been disappointing, as the divisions continue to buy from past suppliers rather than from the preferred suppliers. In which of the following ways can supply management BEST improve the rate of buying through the preferred suppliers?

A.

Improve access to information about preferred suppliers via the corporate intranet

B.

Establish a mentoring program, matching staff members from top performing locations with their counterparts at less successful locations

C.

Recommend changes in the composition of the steering committee

D.

Obtain endorsement from top management for adding compliance to all divisions' goals and performance criteria

A director of supply management is tasked with determining where savings can be found in indirect cost categories. If needed, the company will consider hiring additional staff to negotiate and administer contracts. Which of the following is the FIRST step the supply manager should take?

A.

Assess skills already available in supply management

B.

Identify a cross-functional team to brainstorm solutions

C.

Develop a new supplier relationship model

D.

Establish a baseline using current spend data

A US-based manufacturing firm receives a quoted price for an item from an offshore supplier of $.40 each (in US dollars), delivered duty paid to its US plant per Incoterms® 2020 rules, in minimum quantities of 20,000 units. The buying organization uses 80,000 units per year, and the carrying cost is 25%. The item price is fixed for one year. What are the total costs of purchasing annual requirements from this supplier?

A.

$36,000

B.

$33,000

C.

$32,000

D.

$40,000

A supply manager for an electronics manufacturer is asked to source packaging for the company's new printed circuit board. The specifications recommend 0.50 mm tolerances, with a projected breakage ratio of 0.50%, at a cost of $1.00 each. The supply manager finds an alternative source that is specified at 0.60 mm tolerances, with a projected breakage ratio of 0.75%, at a cost of $0.80 each. If the cost of the new circuit board is $120 per unit, which packaging should the supply manager recommend and why?

A.

The 0.50 mm packaging, as It is the most cost effective.

B.

The 0.50 mm packaging, as the supply manager's primary responsibility is honoring internal stakeholder requests.

C.

The 0.60 mm packaging, as it is the most cost effective.

D.

The 0.60 mm packaging, as it is only $0.80 each, while the 0.50 mm packaging is $1.00 each.

DEF, Inc. wants to ensure adequate material supply for an emerging product with high quality specifications for the raw materials. Given this situation, which of the following would be the BEST course of action for DEF to take?

A.

Select an approved supplier and work collaboratively with it to meet the entirety of the organization's quality requirements

B.

Ensure a wide selection of suppliers are offered opportunities to submit bids

C.

Choose a supplier with a large infrastructure and high quality standards

D.

Select a preferred supplier to cover the bulk of the requirement and supplement the balance with qualified suppliers

A supplier's willingness to deal with rejected materials, fill surges in orders, and provide technical support will be MOST affected by which of the following?

A.

Creating teaming agreements with suppliers

B.

Negotiating Inclusive terms and conditions

C.

Maintaining good supplier relationships

D.

Including such conditions in the statement of work

Motivated by public relations considerations, a company decides to insource the manufacture of a major product. This decision was MOST likely made to bring about

A.

improved community ties

B.

increased profit margins

C.

shorter lead times

D.

decreased product risk

A team from RST, Inc. is conducting a negotiation session with a supplier. During the session, RST's lead negotiator perceives that various members of the supplier's team are being evasive on the issue of the supplier's capacity to handle the project. However, there is no apparent sign that the other members of RST's team share this perception. Given this situation, which of the following is the BEST course of action for the lead negotiator to take?

A.

Continue the negotiation session, but be sure to discuss the concerns with colleagues before any additional sessions are scheduled or any deal is executed

B.

Request a caucus, discuss the concerns privately with the team, and obtain their Input before deciding whether (and how) to proceed

C.

Call for a suspension of the session, and leave open the possibility of rescheduling it for a later date, after the supplier's capacity can be investigated

D.

Continue with the negotiation session, as concerns over supplier capacity are generally handled in the warranties section of the contract

RST Bus Corporation contracts with Supplier X to buy 5,000 gallons of diesel fuel per month over the course of a year. After the first delivery is used in RST's fleet of tour buses, several of the buses stall on the highway. An inspection by RST's mechanics determines that the damage was caused by contaminated fuel. RST's supply manager notifies Supplier X that no further deliveries will be accepted, and that the supplier is expected to pay the cost of the repairs to the buses. In response, Supplier X cites its contract clause disclaiming warranties and liability, and its e-mail acceptance of RST's purchase order, including a statement that Supplier X's terms and conditions were applicable and available upon request. Supplier X contends that RST must accept all scheduled deliveries.

In this situation, which of the following is the BEST course of action for RST's supply manager to take?

A.

Contact RST's legal counsel, communicate the facts, and ask for their assistance in negotiating a solution to the problem

B.

Bill Supplier X for repairs to the buses, no longer accept deliveries, and find a new supplier of diesel fuel

C.

Refer the matter to the Department of Transportation for review and possible regulatory action against Supplier X

D.

Absorb the cost of repairs, accept all of the diesel fuel, and contract with a refinery to reprocess the contaminated fuel at Supplier X's expense

When developing a category management plan, which of the following is the BEST reason for soliciting cross-functional input?

A.

It facilitates Input from stakeholders and other functional areas to ensure a long-term solution.

B.

It provides an opportunity to demonstrate non-linear leadership.

C.

It allows the category manager to gain important insights from the supply management team.

D.

It enables the category manager to resolve conflicting views and priorities for goods or services.