ATD CPTD - The Certified Professional in Talent Development

All of the organization's employees have been trained on how to use the new system.

All of the organization's content has been successfully uploaded to the new system.

The TD professional completes the implementation on time and under budget.

The TD professional can capture knowledge, archive it, and retrieve it later.

Process map

Pareto chart

Fishbone diagram

Cause-effect diagram

Assess the employee's last performance review against the employee's current performance, and look at the employee's full history.

Suggest that the manager review the yearly performance appraisal for guidance on what the employee is being measured on, and have the manager coach the employee based on the expectations.

Assess the manager's relationship with the employee, the manager's leadership skills, and the manager's ability to coach this employee for improved performance.

Suggest that the manager define what satisfactorily completed work looks like, such as number of errors on the report, amount of time it takes to complete the work, and readability of the report.

Build a business strategy

Ask to attend senior strategy sessions

Implement a governance board

Ask senior leaders which programs to retain