SAP C_C4H62_2408 - SAP Certified Associate - Implementation Consultant - SAP Customer Data Cloud

OpenID Connect (OIDC) is an identity layer built on top of the OAuth 2.0 protocol, enabling clients to verify the identity of the end-user based on the authentication performed by an authorization server. The following terms are part of OpenID Connect terminology:

Claims: These are pieces of information about the user (e.g., name, email, etc.) that are returned in the ID token or userinfo response. Claims represent the attributes of the authenticated user and are essential for conveying identity information.

Scope: This defines the level of access requested by the client application. In OpenID Connect, scopes are used to specify what claims should be returned in the ID token or userinfo response. For example, theopenidscope is required for OpenID Connect authentication, while additional scopes likeprofileoremailcan request more user details.

The other options are not directly part of OpenID Connect terminology:

Metadata: While metadata exists in the context of OpenID Connect (e.g., provider configuration metadata), it is not a core term within the protocol itself.

Assertion: This term is more commonly associated with SAML (Security Assertion Markup Language) rather than OpenID Connect.

SAP Customer Data Cloud References:

SAP Customer Data Cloud supports OpenID Connect as part of its identity management capabilities. The platform allows integration with OIDC-compliant identity providers.

Official SAP Documentation:SAP Customer Data Cloud - OpenID Connect Integration.

OpenID Connect Core Specification:OpenID Connect Core 1.0.

To ensure that theFirst NameandLast Namefields are formatted in lowercase during an account export using dataflows, SAP recommends using therecord.evaluatecomponent with a custom transformation. This approach allows you to apply JavaScript functions (e.g.,toLowerCase) to transform the data as needed.

Option A: Incorrect. Thefield.renamecomponent is used to rename fields, not to modify their content.

Option B: Correct. Therecord.evaluatecomponent allows you to write custom JavaScript code to transform field values. For example, you can use thetoLowerCasefunction to format the fields in lowercase.

Option C: Incorrect. Thedatasource.read.gigya.accountcomponent is used to read account data, but it does not support applying transformations liketoLowerCasedirectly in its parameters.

Option D: Incorrect. Thefield.flattencomponent is used to flatten nested JSON structures, not to modify field values.

References:

SAP Customer Data Cloud - Dataflow Transformations

Record Evaluate Component Documentation

To mark an account as successfully transferred in SAP Customer Data Cloud after updating an external database, you need to update the account's status using theaccounts.setAccountInfoAPI. This API allows you to modify account attributes, such as marking the account as transferred.

Option A:accounts.setSchemais used to define or modify the schema of account objects, not to update individual account data.

Option B & C:accounts.webhooks.setis not a valid API endpoint in SAP Customer Data Cloud.

Option D:accounts.setAccountInfois the correct API to use, as it allows you to update account attributes using the UID from the notification and a valid bearer token for authentication.

SAP Customer Data Cloud References:

API Reference - accounts.setAccountInfo.

Webhooks Integration Guide.

To expire user sessions after 1800 seconds (30 minutes) in a mobile app, you should configure the session expiration parameter during SDK initialization. This ensures that the session duration is set correctly at the start of the application.

A: Setting the session expiration parameter (sessionExpiration) to 1800 seconds during SDK initialization is the correct approach. This configuration applies globally to all sessions created by the SDK.

B: Cookie settings are not relevant for mobile apps, as cookies are typically used in web-based environments.

C: Theaccounts.initSessionmethod is not used to set session expiration. It initializes a session but does not allow configuring its duration.

D: Theaccounts.loginmethod is used for user authentication, not for setting session expiration.

SAP Customer Data Cloud References:

Mobile SDK Session Management.

SDK Initialization Parameters.

To ensure that existing users reconsent to the updated terms of service on their next login, you need to:

B: Update both theVersionfield and theReconsent cut-offdate.

Version: Incrementing the version number indicates that a new version of the terms of service is available.

Reconsent cut-off: Setting a reconsent cut-off date ensures that users who have not accepted the new terms by the specified date are prompted to reconsent.

The other options are incorrect:

A: Updating only the Reconsent cut-off without incrementing the version will not trigger reconsent for existing users.

C: Updating tags in screen-sets does not enforce reconsent for terms of service.

D: Updating only the Version field without setting a Reconsent cut-off will not ensure reconsent enforcement.

SAP Customer Data Cloud References:

Reconsent Management.

Terms of Service Updates.

For achievingclean core integrations, SAP recommends using modern, standardized API types such asODataandSOAP. These APIs are designed to minimize customizations and ensure seamless integration with SAP systems.

Option A: Incorrect.RFC (Remote Function Call)is a legacy integration method and is not recommended for clean core integrations.

Option B: Incorrect.IDoc (Intermediate Document)is another legacy integration method and is not aligned with clean core principles.

Option C: Correct.OData (Open Data Protocol)is a modern, REST-based API standard that supports clean core integrations by providing lightweight and standardized access to data.

Option D: Correct.SOAP (Simple Object Access Protocol)is a widely supported web service protocol that can be used for clean core integrations when RESTful APIs are not available.

References:

SAP API Types

OData and SOAP Integration

The error occurs because thepluginViewIDparameter is missing when calling thegigya.accounts.switchScreenmethod. This parameter specifies the ID of theGigyaPluginViewinstance that renders the screen.

A: Adding thepluginViewIDparameter ensures that the method knows whichGigyaPluginViewinstance to use for displaying the screen.

B: ThecontainerIDparameter is used for specifying the HTML container in web-based implementations, not in mobile apps.

C: ThecIDparameter is not a valid parameter for theswitchScreenmethod.

D: ThedivIDparameter is also irrelevant in mobile app contexts, as it pertains to web-based implementations.

SAP Customer Data Cloud References:

GigyaPluginView Documentation.

Switching Screens in Mobile Apps.

To keep a log of customer orders in SAP Customer Data Cloud, the recommended approach is tomodify the account's data schemaby adding anordersattribute. This attribute should be structured as an array of objects, where each object represents an order and contains relevant details (e.g., order ID, date, items).

Option A: Incorrect. Adding a custom type to the data store and providing a UID for each document is unnecessary complexity for this use case. The goal is to associate orders directly with user accounts.

Option B: Correct. Modifying the account's data schema to include anordersattribute as an array of objects is the most efficient and scalable way to store order logs within the user profile.

Option C: Incorrect. Adding a JSON document to the custom data is less structured and harder to manage compared to modifying the schema with a dedicatedordersattribute.

Option D: Incorrect. Updating the profile schema according to the order data structure is vague and does not specify how the data will be stored or managed.

References:

SAP Customer Data Cloud - Data Schema Customization

Customizing Account Data

TheUI Builderin SAP Customer Data Cloud provides several capabilities to design and customize screen-sets. The correct options are:

Option A: Correct. The UI Builder supportsdrag-and-drop visual editing, allowing you to easily customize the layout and appearance of screen-sets without coding.

Option B: Incorrect. ThePolicy Editoris a separate tool used for managing policies (e.g., access control or data retention) and is not part of the UI Builder's functionality.

Option C: Correct. The UI Builder includeslanguage translation support, enabling you to manage translations for multi-language screen-sets directly within the tool.

Option D: Correct. The UI Builder provides ahosted page editor, allowing you to edit and preview hosted pages (e.g., login, registration, or profile update screens).

Option E: Incorrect.Field mappingis not a feature of the UI Builder. It is typically handled through APIs or backend configurations.

References:

SAP Customer Data Cloud - UI Builder

Customizing Screen-Sets

Risk-Based Authentication (RBA) in SAP Customer Data Cloud allows you to configure risk factors to improve login security. The following risk factors can be configured through the RBA UI:

B. Unsuccessful logins on a specific date: Tracks failed login attempts on a specific date, which could indicate suspicious activity.

C. Unsuccessful logins from a different account but from the same IP: Detects potential brute-force attacks or shared credentials by identifying multiple failed login attempts from the same IP but for different accounts.

D. Login from a different location: Identifies logins originating from unusual or unexpected geographic locations, which may indicate unauthorized access.

The other options are incorrect:

A. Login during a specific time frame: While time-based restrictions can be implemented via policies, this is not a configurable risk factor in the RBA UI.

SAP Customer Data Cloud References:

Risk-Based Authentication Overview.

Configuring Risk Factors.

Data Schema