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Salesforce Data-Architect - Salesforce Certified Data Architect (SP25)

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Total 257 questions

UC has one SF org (Org A) and recently acquired a secondary company with its own Salesforce org (Org B). UC has decided to keep the orgs running separately but would like to bidirectionally share opportunities between the orgs in near-real time.

Which 3 options should a data architect recommend to share data between Org A and Org B?

Choose 3 answers.

A.

Leverage Heroku Connect and Heroku Postgres to bidirectionally sync Opportunities.

B.

Install a 3rd party AppExchange tool to handle the data sharing

C.

Develop an Apex class that pushes opportunity data between orgs daily via the Apex schedule.

D.

Leverage middleware tools to bidirectionally send Opportunity data across orgs.

E.

Use Salesforce Connect and the cross-org adapter to visualize Opportunities into external objects

NTO has implemented salesforce for its sales users. The opportunity management in salesforce is implemented as follows:

1.Sales users enter their opportunities in salesforce for forecasting and reporting purposes.

2.NTO has a product pricing system (PPS) that is used to update opportunity amount field on opportunities on a daily basis.

3.PPS is the trusted source within the NTO for opportunity amount.

4.NTO uses opportunity forecast for its sales planning and management.

Sales users have noticed that their updates to the opportunity amount field are overwritten when PPS updates their opportunities.

How should a data architect address this overriding issue?

A.

Create a custom field for opportunity amount that sales users update separating the fields that PPS updates.

B.

Create a custom field for opportunity amount that PPS updates separating the field that sales user updates.

C.

Change opportunity amount field access to read only for sales users using field level security.

D.

Change PPS integration to update only opportunity amount fields when values is NULL.

Universal Containers (UC) wants to capture information on how data entities are stored within the different applications and systems used within the company. For that purpose, the architecture team decided to create a data dictionary covering the main business domains within UC. Which two common techniques are used building a data dictionary to store information on how business entities are defined?

A.

Use Salesforce Object Query Language.

B.

Use a data definition language.

C.

Use an entity relationship diagram.

D.

Use the Salesforce Metadata API.

What should a data architect do to provide additional guidance for users when they enter information in a standard field?

A.

Provide custom help text under field properties.

B.

Create a custom page with help text for user guidance.

C.

Add custom help text in default value for the field.

D.

Add a label field with help text adjacent to the custom field.

Developers at Universal Containers need to build a report for the business which displays Accounts opened in the past year grouped by industry. This report will also include information from contacts, opportunities, and orders. There are several million Accounts in the system. Which two options should be recommended to make this report perform well and satisfy the business need?

A.

Use triggers to populate denormalized related fields on the Account.

B.

Use an indexed data field with bounded data filters.

C.

Use Formula fields to surface information I related entities on the report.

D.

Use unbounded date ranges to filter the report.

Universal Containers has received complaints that customers are being called by multiple Sales Reps where the second Sales Rep that calls is unaware of the previous call by their coworker. What is a data quality problem that could cause this?

A.

Missing phone number on the Contact record.

B.

Customer phone number has changed on the Contact record.

C.

Duplicate Contact records exist in the system.

D.

Duplicate Activity records on a Contact.

Universal Containers (UC) is building a Service Cloud call center application and has a multi­system support solution. UC would like or ensure that all systems have access to the same customer information.

What solution should a data architect recommend?

A.

Make Salesforce the system of record for all data.

B.

Implement a master data management (MDM) strategy for customer data.

C.

Load customer data in all systems.

D.

Let each system be an owner of data it generates.

DreamHouse Realty has an integration that creates records in a Salesforce Custom Object. The Custom Object has a field marked as required on the page layout.

DreamHouse Realty has noticed that many of the records coming from the external system are missing data in this field.

The Architect needs to ensure this field always contains data coming from the source system.

Which two approaches should the Architect take? Choose 2 answers

A.

Set up a Validation Rule to prevent blank values.

B.

Create a Workflow to default a value into this field.

C.

Mark the field required in setup at the field level.

D.

Blame the customer's external system for bad data.

Universal Containers (UC) has implemented a master data management strategy, which uses a central system of truth, to ensure the entire company has the same customer information in all systems. UC customer data changes need to be accurate at all times in all of the systems. Salesforce is the identified system of record for this information.

What is the correct solution for ensuring all systems using customer data are kept up to date?

A.

Send customer data nightly to the system of truth in a scheduled batch job.

B.

Send customer record changes from Salesforce to each system in a nightly batch job.

C.

Send customer record changes from Salesforce to the system of truth in real time.

D.

Have each system pull the record changes from Salesforce using change data capture.

Get Cloudy Consulting needs to evaluate the completeness and consistency of contact information in Salesforce. Their sales reps often have incomplete information about their accounts and contacts. Additionally, they are not able to interpret the information in a consistent manner. Get Cloudy Consulting has identified certain ""key"" fields which are important to their sales reps.

What are two actions Get Cloudy Consulting can take to review their data for completeness and consistency? (Choose two.)

A.

Run a report which shows the last time the key fields were updated.

B.

Run one report per key field, grouped by that field, to understand its data variability.

C.

Run a report that shows the percentage of blanks for the important fields.

D.

Run a process that can fill in default values for blank fields.