CIMA E2 - Project and Relationship Management

With reference to Herzberg's motivation-hygiene concept (two-factor theory) relating to employee motivation, which of the following is a correct interpretation of his findings?

Which of the models below identifies triggers for change from the macro environment?

In terms of Porter's Diamond model, a DEMAND condition as applied to the brewing industry in Germany would be which of the following?

Max is a quiet member of staff who likes to receive all the details before making decisions in the workplace.

 

He is very satisfied with the way he works currently and is reluctant to change the way he works when you suggest implementing a new system to deal with enquiries. These changes form a major part of his work allocation.

 

Which would be the most appropriate methods to deal with any resistance to change you may experience from Max?

 

Select ALL that apply.

Michael Porter argued that nations can develop advanced business environments that are conducive to business development and lead to firms from one nation gaining a competitive advantage over firms from other countries. Porter used a diamond shaped diagram as the basis of a framework to illustrate and analyse the determinants that lead to national advantage.

 

Which of the following factors are present within the diamond framework?

 

Select ALL that apply.

Which of the following initiatives and schemes should be undertaken as a formal project?

 

Select ALL that apply.

A project team is engaged in a risk assessment process prior to the execution of a major project. One risk is assessed to be of low impact but medium likelihood (probability). In these circumstances the appropriate response is:

Four orthopaedic surgeons in a busy hospital department have very different work habits. Each has their own team of medical technicians who are used to the surgeons' personal preferences and are very comfortable with their routines; they basically do the same things every day. This way of working has gone on for several years.

 

When a new administration manager suggested that they train all of the technicians to work with all the surgeons this led to significant resistance from all of the parties involved. The technicians were concerned that they would no longer be able to perform their usual daily tasks.

 

On the basis of the scenario what would be the main cause of their resistance?

At present teams in an organisation are cohesive, successful and operate independently depending on the nature and location of the work. The introduction of competition between groups will heighten the cohesive aspect and reduce the cooperation overall.

 

In this organisation this will be accentuated by the intended change to the wage system, meaning that teams will compete for a share of a single bonus pool.

 

Some of these changes will be beneficial while others negative. Which of the following is the beneficial change?

The ability to negotiate is an important management skill. Which approach to negotiation is less likely to result in future further conflict?