CompTIA FC0-U61 - CompTIA IT Fundamentals+ Certification Exam

The first step when working on a potential issue should always be to gather information. This involves understanding the problem thoroughly by collecting data about the issue, such as symptoms, settings, and environmental conditions. Properly gathering information ensures that subsequent steps, such as research and resolution strategies, are based on a solid understanding of the problem, increasing the likelihood of an effective solution.

References: This approach is outlined in problem-solving methodologies within CompTIA IT Fundamentals, where gathering information is a critical first step before moving to diagnosis and resolution.

A server is a device that provides services and resources to other devices on a network. A server can store data from an application and allow multiple users to access it simultaneously. A server is different from a tape library, an external HDD, or a workstation, which are devices that store data locally or offline and do not provide network services. References: The Official CompTIA IT Fundamentals (ITF+) Student Guide (Exam FC0-U61), Chapter 4, Section 4.1, Page 152.

Privacy expectations on a company intranet should be governed by the system usage agreements or acceptable use policies (AUPs) that employees are required to sign. These agreements outline the limits and expectations regarding employee privacy, use of the company's IT systems, and monitoring practices. Companies often make it clear that any data or activity on the intranet may be monitored, limiting personal privacy expectations in the workplace.

A. Precedents may influence policies, but privacy expectations are not based on them.

B. HR policy is more focused on employee relations and may reference IT policies, but it is not the primary document for setting IT privacy rules.

C. Word of mouth is not a reliable or enforceable method for establishing privacy expectations.

References:

CompTIA A+ Certification Exam Guide

Official CompTIA IT Fundamentals (ITF+) Study Material

 TLS (Transport Layer Security) is a protocol that should be enabled to reduce the risk of a MITM (man-in-the-middle) attack. A MITM attack is a type of cyberattack where an attacker intercepts and alters the communication between two parties without their knowledge. A MITM attack can compromise the confidentiality, integrity, and authenticity of the data being transmitted. TLS is a protocol that provides encryption, authentication, and integrity for data communication over the Internet. TLS can prevent a MITM attack by encrypting the data to make it unreadable by the attacker, authenticating the identities of the parties to prevent impersonation, and verifying the integrity of the data to detect any tampering. References : The Official CompTIA IT Fundamentals (ITF+) Study Guide (FC0-U61), page 206.

In a scenario where an executive is sharing slides in a conference room, the most likely application used is presentation software. Presentation software allows users to create slideshows that typically include a variety of elements such as text, images, and videos, which are ideal for delivering information clearly and engagingly during meetings or presentations. Examples include Microsoft PowerPoint, Google Slides, and Apple Keynote.References: This is consistent with common IT knowledge and practices as understood in IT fundamentals and further verified by CompTIA A+ and CompTIA IT Fundamentals documentation.

A cellphone is the most ideal computing device for point-of-sale transactions in a retail store where salespeople roam around. A cellphone is portable, wireless, and has features such as cameras, scanners, and touchscreens that can facilitate payment processing and customer interaction. A workstation is a desktop computer that is designed for high-performance tasks, but it is not portable or wireless. A laptop is a portable computer that can run on battery power, but it is not as convenient or compact as a cellphone. A thin client is a computer that relies on a server for most of its processing and storage, but it is not suitable for point-of-sale transactions without network connectivity. References: The Official CompTIA IT Fundamentals (ITF+) Student Guide (Exam FC0-U61), Chapter 1: IT Fundamentals1

Documenting the findings is the last step in the troubleshooting process, after verifying full system functionality. Documenting the findings helps to create a record of the problem and the solution, which can be useful for future reference or training purposes. Questioning the users, determining if anything has changed, and gathering information are steps that precede verifying full system functionality in the troubleshooting process. References: The Official CompTIA IT Fundamentals (ITF+) Student Guide (Exam FC0-U61), Chapter 2: IT Concepts and Terminology1

The type of memory that can retain its content after a system reboot is ROM. ROM stands for Read-Only Memory, which is a type of non-volatile memory that stores data permanently even when the power is turned off. ROM can only be read by the CPU, but not written or modified. ROM contains essential data and instructions that are needed for the system to boot up and operate, such as the BIOS (Basic Input/Output System) or the firmware. DDR is not the type of memory that can retain its content after a system reboot, but rather a type of RAM. RAM stands for Random Access Memory, which is a type of volatile memory that stores data temporarily while the computer is running. RAM allows fast access and modification of data by the CPU, but it loses its contents when the power is turned off. DDR stands for Double Data Rate, which is a technology that allows RAM to transfer data twice as fast as normal RAM. DDR has different generations, such as DDR2, DDR3, or DDR4, which have different speeds and capacities. DIMM is not the type of memory that can retain its content after a system reboot, but rather a type of module or package that contains RAM chips. DIMM stands for Dual In-line Memory Module, which is a circuit board that has RAM chips on both sides and pins on both edges. DIMM can be inserted into slots on the motherboard to increase the amount of RAM available for the system. DIMM has different types and sizes, such as SDRAM, DDR, DDR2, DDR3, or DDR4 DIMMs. RAM is not the type of memory that can retain its content after a system reboot, but rather the type of memory that loses its content when the power is turned off. RAM stands for Random Access Memory, which is a type of volatile memory that stores data temporarily while the computer is running. RAM allows fast access and modification of data by the CPU, but it loses its contents when the power is turned off. RAM can be packaged into modules or packages, such as DIMMs or SO-DIMMs. References: The Official CompTIA IT Fundamentals (ITF+) Student Guide (Exam FC0-U61), Chapter 1: IT Fundamentals1

 A UPS (uninterruptible power supply) provides protection against power outages by providing backup power to connected devices in case of a power failure. A UPS typically consists of a battery, an inverter, and a surge protector. A UPS can prevent data loss, hardware damage, or downtime caused by sudden loss of electricity. A UPS can also protect against power surges, spikes, or fluctuations that can harm electronic devices.

A denial of service (DoS) is a cyberattack that attempts to disrupt the normal functioning of a network or system by overwhelming it with traffic or requests. A UPS does not provide protection against DoS attacks, as they target the network layer, not the physical layer. A replay attack is a cyberattack that involves intercepting and retransmitting data to impersonate or deceive another party. A UPS does not provide protection against replay attacks, as they target the application layer, not the physical layer. Wiretapping is the act of secretly monitoring or recording the communication or data transmission of another party. A UPS does not provide protection against wiretapping, as it does not encrypt or secure the data.

The best description of when to use an array is when the user needs to store multiple values in one object. An array is a data structure that can store multiple values of the same data type in an ordered sequence. An array can be accessed or modified by using an index or a position number that indicates the location of each value in the array. An array can be useful when the user needs to store multiple values in one object that can be easily manipulated or iterated over by using loops or functions. The user does not need the object to store one value and to be changeable when using an array, but rather when using a variable. A variable is a data structure that can store one value of any data type in memory. A variable can be accessed or modified by using an identifier or a name that represents the value in the variable. A variable can be useful when the user needs to store one value in an object that can be easily changed or reused throughout the program. The user does not need one object to store numbers only when using an array, but rather when using a numeric data type. A numeric data type is a category of data that can store numbers in various formats or ranges, such as integers, floating-point numbers, complex numbers, etc. A numeric data type can be useful when the user needs one object to store numbers only that can be used for calculations or comparisons in the program.