CompTIA FC0-U71 - CompTIA Tech+ Certification Exam

A password reuse policy prevents users from using the same password across multiple platforms or reusing previously used passwords. This is a best practice to reduce the risk of credential stuffing attacks.

“Password reuse policies help ensure users do not reuse old or existing passwords across multiple platforms, reducing exposure from compromised accounts.” — CompTIA ITF+ Security Objectives

Correct answer: A

The CompTIA Tech+ Study Guide explains:

“Remote support software allows technicians to connect to a user’s computer from another location, troubleshoot issues, install applications, and perform updates without physically being at the same site.”

Additionally, the review question section confirms:

“You are setting up a technical support help desk for a new app. What type of software should you get to help the technicians fix problems more effectively?

Answer: Remote support.”

Thus, the technician in another state uses remote support software to perform the installation.

Verified Reference:

Chapter 5: Software Applications — “Remote Support Software” (pp. 347–348).

The correct answer is A. A flash drive is a small, portable local storage device, so it is useful when a user needs to copy or back up a local file and carry it to another location, such as home. Option B describes cloud storage. Option C describes network file sharing. Option D describes long-term archiving, which is not the best use case for a flash drive because flash drives are small, easy to misplace, and not ideal as long-term archive media.

Exact Extract/Reference: The CompTIA Tech+ Study Guide defines an external flash drive as “a small, portable SSD that connects through a USB port” and says its “primary benefit is portability.” The guide also lists flash drives as a locally attached backup storage option.

The correct answer is A. Unnecessary. The key phrase is “already handled natively by the OS.” Since the operating system already provides Wi-Fi settings management, the extra software is redundant and not required. It is not necessarily malicious, because the question does not say it is harmful. It is not best described as open-source, because licensing is unrelated to whether the software should be removed. “Unwanted” could describe software the user does not want, but “unnecessary” is more precise because the reason for removal is that the OS already performs the same function.

Exact Extract/Reference: The Tech+ Study Guide lists “Removal of software” and specifically includes “Unwanted,” “Unnecessary,” and “Malicious” software under software/security best practices. The guide also states that removing an application can free disk space and memory, and that Tech+ objective 6.2 expects knowledge of removing unwanted, unnecessary, and malicious software.

The least privilege model is a principle of giving users the minimum level of access needed to perform their roles. Removing unnecessary access aligns with this principle.

“Least privilege limits users to only the resources necessary for their duties, reducing the risk of unauthorized access.” — CompTIA ITF+ Security Essentials

Correct answer: A

A hypervisor is the software or hardware platform that enables virtualization. It allows multiple operating systems (guest OSes) to run on a single physical machine.

“A hypervisor manages virtual machines on a single physical system. It enables the creation and management of guest OS environments.” — CompTIA ITF+

Correct answer: D

The correct answer is C. UPS. A UPS, or uninterruptible power supply, provides temporary battery power during a power outage. This gives users or systems enough time to save work and shut down safely. Cloud storage, external drives, and file servers can store data, but they do not provide temporary power during an outage.

Exact Extract/Reference: The CompTIA Tech+ Study Guide defines a UPS as “a battery backup system” and states that during a power outage or brownout, it can supply power “for a limited amount of time and provide for a graceful shutdown.” The guide also states that if power fails, UPS batteries can power the computer long enough for the administrator to safely power it down.

According to the CompTIA Tech+ Study Guide (Exam FC0-U71, 3rd Edition, 2025), a flowchart is explicitly defined as:

“A flowchart is a visual representation of a program that uses boxes to represent the logic. Flowcharts are critical in the software development process. They should be created before the code is developed, much like blueprints should be drawn before building a house. They help the developers visualize the flow of the program, making it easier to plan out the sections of code needed.”

The guide further elaborates that:

“Flowcharts show the order of operations within a program, including where data input is needed as well as decisions to be made and the logic choices. Different shapes are used to indicate different components. For example, a rectangle is used to indicate a process, whereas a diamond is used to show a decision point.”

This means the graphical depiction of how code executes step by step—including decisions and actions—is known as a flowchart, not pseudocode (which is text-based “fake code” for readability), nor branching or looping (which are logical control structures).

Additionally, in the “Exam Essentials” section of the same guide, it reinforces that:

“Understand what pseudocode and flowcharts are used for. Pseudocode is most often used to annotate the code with comments to make it easier for people to read. Flowcharts help organize the code and plan out a program.”

Verified Reference from CompTIA Tech+ Study Guide, Exam FC0-U71 (3rd Edition, 2025):

Chapter 6: Software Development Concepts — Sections “Flowcharts” and “Exam Essentials” (pages 373–374, 378).

When a system administrator needs to troubleshoot a user’s laptop remotely, especially over a VPN, they would use remote assistance software. This allows full or partial control over the target system for diagnostic and support tasks.

“Remote assistance software enables support personnel to remotely access and control another computer to perform diagnostics or provide help, often used in IT support scenarios.” — CompTIA ITF+ Guide

Correct answer: D

The correct answer is B. Drivers. A printer driver is required so the operating system can communicate with the printer. If the printer is connected and appears to be set up but still does not work, an incorrect, missing, or outdated driver is the most likely cause. Services, permissions, and extensions can affect some systems, but the most direct and common issue after printer setup is driver installation.

Exact Extract/Reference: The CompTIA Tech+ Study Guide states that, in addition to connecting the printer, “you need to install a special piece of software called a printer driver so the operating system knows how to talk to the printer.” The guide also explains that after hardware installation, the operating system either detects the device automatically or the user must install a driver manually.

Verified and corrected questions 172–178: