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Salesforce Financial-Services-Cloud - Salesforce Financial Services Cloud (FSC) Accredited Professional (AP) Exam (SP25)

A bankingclient currently manages its onboarding process manually with paper forms. To optimize the process, the client wants to digitize and automate as much as possible. The bank wants its clients to manage the forms in a portal and leverage e-signatures for processing.

Which three steps are needed to document this requirement following the discovery session?

A.

Document the business process flows.

B.

Design the solution using the Financial Services Cloud components.

C.

Create a visual flow diagram.

D.

Understandthe journey!for the multiple personas involved in the process.

E.

Determine the best e-sigTiature solution to use.

The ActionableRelationship Center (ARC) is using the Association Type picklist to control the account-account relationships. Which three of the following names are Association Type picklist field values?

A.

Member

B.

Group

C.

Trust

D.

Family

E.

Peer

Which of the following objects do support Group-Level Rollups?

A.

Tasks

B.

Alerts

C.

Financial Accounts

D.

Action Plans

E.

Opportunities

The Salesforce Admin at Lake Tahoe Bank considering implementing Financial Services Cloud. What is thebest way for the Admin to access a Financial Services pre-configured org, including data and the right licenses, to learn about the product?

A.

Request a 30-day Financial Services Cloud trial org

B.

Request a Salesforce developer org.

C.

Purchase one license of Financial Services Cloud and install it in a production org.

D.

Spin up a Salesforce sandbox org.

Which three objects should a Financial Services Cloud administrator use when planning to use the Mortgage Data Model to integrate with external Loan Origination and Customer Onboarding applications to accurately track the pipeline?

A.

Assets & Liabilities

B.

Opportunity

C.

Case

D.

Account

E.

Financial Account

A financial services company has found that more than two-thirds of customer onboarding processes are manually done by client specialists, consuming large amounts of time and resulting in errors in the sales process. The company contacts a consultant to learn how to leverage Financial Services Cloud features to improve the current state.

What should the consultant consider from a customer onboarding perspective?

A.

If the company struggles with the low efficiency of collecting data in questionnaires and meeting compliance with the company policies. Action Plan can be used to improve the current state.

B.

If the company struggles with the low effi^ency oftracking required documents for its customers and creating templates for ^ checklists. Discovery Framework is recorrU^ided to improve the current state.

C.

If the company struggles with the low efficiency of tracking required documents for its customersand creating templates for checklists, Action Plan is recommended to improve the current state.

D.

If the company struggles with the low efficiency of collecting data in questionnaires and meeting compliance with the company policies. Discovery Frameworkcan be used to improve the current state.

A Salesforce Admin is configuring a new Action Plan Template. One task in that template needs to be picked up by the next available Advisor. What assignment logic should the Admin use when configuring this template task?

A.

Action Plan Creator

B.

Specific User

C.

Account Team

D.

Role

E.

Queues

Cumulus Cloud Bank must provide its customer service staff with real-time access to customeraccounts, including the ability to view current transactions and balances. As a result, the bank expects a high volume of concurrent users at peak times.

Which option is most suitable?

A.

Use the Data Consumption Framework to connect to the bank'smiddleware.

B.

Use Salesforce Connect with External Objects to expose tables from the bank's core systems, and use custom Lightning web components to surfatKthem in the Salesforce Lightning Ul.

C.

Use Salesforce ConnecHvith External Objects to expose tables from the bank's core systems, and use the standard user interface (Ul) components to surface the records in Salesforce Lightning Ul.

D.

Embed custom Lightning web components on the Account and Financial Account pages, and use custom Apex to make calloutsto the core system services.

The system administrator team at a retail consumer bank justreceived data migration instructions and guidance on Data Loader from their Salesforce architect to upgrade the existing Service Cloud org to a Financial Services Cloud (FSC) org.

In what order should the Salesforce objects be uploaded during an FSC datamigration?

A.

1. Accounts and contacts2. Financial accounts3. Account groups and households

B.

1. Financial accounts2. Accounts and contacts3, Account groups

C.

1. Accounts and contacts2. Households3. Financial accounts

D.

1. Households2.Financial accounts3. Person accounts

A financial services company offers special deposit products for its employees. These employees have customer records in Salesforce so that they can be serviced like normal customers. Only customer service employees within a specific group should be able to see these special deposit products in Salesforce to protect the personal financial information of bank employees.

How should the administrator configure sharing rules in Financial Services Cloud to meet these requirements?

A.

Create an Account sharing rule based on record owner.

B.

Create Account sharing rules based on criteria.

C.

Create a Financial Account sharing rule based on record owner.

D.

Create a Financial Account sharing rule based on criteri