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Genesys GE0-803 - Genesys Certified Professional 8 System Consultant, Voice Platform (GCP8 - CVP)

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Total 122 questions

Please refer to the log message CALL DROPPED. What should be done to ensure the next call to the same phone number would work?

A.

Restart the VCS

B.

Restart the WebServer

C.

Check and regenerate the code for the VoiceXML application

D.

Provision the phone number in VPM

How many steps are necessary to add a new ivr profile in EMPS?

A.

One step: Click Add New IVR Profile. You can provision on the same screen.

B.

One step: Use the Bulk Provisioning Tool (BPT) to generate the IVR Profile.

C.

Two steps: Click Add New IVR Profile and then provision the IVR Profile.

D.

Three steps: Click Add New IVR Profile, then provision it, and then click on Deploy.

The DNIS.xml provides __________.

A.

The Primary Application URL

B.

All application configuration information but no process information

C.

The address of the IVR Server

D.

The URL path to the .XML

In In-Front configuration, which tags are sent by the IVR Server Client to IVR Server to inform it

that a call has arrived?

A.

B.

xxxxyyyy

C.

xxxx

D.

Where is the default location of the DNIS Application Mapping Files?

A.

\CN\data

B.

\CN\web\dispenser\spd_data

C.

\CN\config

D.

http://EMPS:9810/spm

What RTP protocol is used for the IPCS SIP interface?

A.

UDP

B.

HTTP

C.

RTSP

D.

FTP

Which of the following statements regarding log levels for GVP components is NOT correct?

A.

Log levels can be set via the EMPS.

B.

Log levels can be set through the VCS/IPCS Monitor (9810 Website)

C.

Log levels can be set through the IIS 5.0/6.0 Management Console.

D.

VCS/IPCS Configuration through the GVP.ini file

When Nuance/Speechworks OSR is installed, the variable SWIrunAsClient's value determines if

OSR client runs on a separate host than the server. That value is set __________.

A.

Conditionally, as an Environment variable

B.

Manually, as an Environment variable

C.

Automatically, in Speechworks.cfg

D.

Manually, in Speechworks.cfg

In most deployment options, the IVR Server Client or Genesys Queue Adapater (GQA) resides

on the __________.

A.

IP Communications Server

B.

Element Management Provisioning System

C.

Web Server

D.

Configuration Server

A customer trigger application is associated with __________.

A.

VAR

B.

EMPS

C.

OBN

D.

Behind-the-Switch configuration