PECB ISO-IEC-27001-Lead-Implementer - PECB Certified ISO/IEC 27001 : 2022 Lead Implementer exam

Which security controls must be implemented to comply with ISO/IEC 27001?

Scenario 2:

Beauty is a well-established cosmetics company in the beauty industry. The company was founded several decades ago with a passion for creating high-quality skincare, makeup, and personal care products that enhance natural beauty. Over the years, Beauty has built a strong reputation for its innovative product offerings, commitment to customer satisfaction, and dedication to ethical and sustainable business practices.

In response to the rapidly evolving landscape of consumer shopping habits, Beauty transitioned from traditional retail to an e-commerce model. To initiate this strategy, Beauty conducted a comprehensive information security risk assessment, analyzing potential threats and vulnerabilities associated with its new e-commerce venture, aligned with its business strategy and objectives.

Concerning the identified risks, the company implemented several information security controls. All employees were required to sign confidentiality agreements to emphasize the importance of protecting sensitive customer data. The company thoroughly reviewed user access rights, ensuring only authorized personnel could access sensitive information. In addition, since the company stores valuable products and unique formulas in the warehouse, it installed alarm systems and surveillance cameras with real-time alerts to prevent any potential act of vandalism.

After a while, the information security team analyzed the audit logs to monitor and track activities across the newly implemented security controls. Upon investigating and analyzing the audit logs, it was discovered that an attacker had accessed the system due to out-of-date anti-malware software, exposing customers' sensitive information, including names and home addresses. Following this, the IT team replaced the anti-malware software with a new one capable of automatically removing malicious code in case of similar incidents. The new software was installed on all workstations and regularly updated with the latest malware definitions, with an automatic update feature enabled. An authentication process requiring user identification and a password was also implemented to access sensitive information.

During the investigation, Maya, the information security manager of Beauty, found that information security responsibilities in job descriptions were not clearly defined, for which the company took immediate action. Recognizing that their e-commerce operations would have a global reach, Beauty diligently researched and complied with the industry's legal, statutory, regulatory, and contractual requirements. It considered international and local regulations, including data privacy laws, consumer protection acts, and global trade agreements.

To meet these requirements, Beauty invested in legal counsel and compliance experts who continuously monitored and ensured the company's compliance with legal standards in every market they operated in. Additionally, Beauty conducted multiple information security awareness sessions for the IT team and other employees with access to confidential information, emphasizing the importance of system and network security.

Under which category does the vulnerability identified by Maya during the incident fall into?

Scenario 6: Skyver manufactures electronic products, such as gaming consoles, flat-screen TVs, computers, and printers. In order to ensure information security, the company has decided to implement an information security management system (ISMS) based on ISO/IEC 27001.

Colin, the company's information security manager, decided to conduct a training and awareness session for the company's staff about the information security risks and the controls implemented to mitigate them. The session covered various topics, including Skyver's information security approaches, techniques for mitigating phishing and malware. and a dedicated segment on securing cloud infrastructure and services. This particular segment explored the shared responsibility model and concepts such as identity and access management in the cloud. Colin organized the training and awareness sessions through engaging presentations, interactive discussions, and practical demonstrations to ensure that the personnel were well informed by security principles and practices.

One of the participants in the session was Lisa, who works in the HR Department. Although Colin explained the existing Skyver's information security policies and procedures in an honest and fair manner, she found some of the issues being discussed too technical and did not fully understand the session. Therefore, in many cases, she would request additional help from the trainer and her colleagues In a supportive manner, Colin suggested Lisa to consider attending the session again.

Skyver has been exploring the implementation of Al solutions to help understand customer preferences and provide personalized recommendations for electronic products. The aim was to utilize Al technologies to enhance problem-solving capabilities and provide suggestions to customers. This strategic initiative aligned with Skyver's commitment to improving the customer experience through data-driven insights.

Additionally, Skyver looked for a flexible cloud infrastructure that allows the company to host certain services on internal and secure infrastructure and other services on external and scalable platforms that can be accessed from anywhere. This setup would enable various deployment options and enhance information security, crucial for Skyver's electronic product development.

According to Skyver, implementing additional controls in the ISMS implementation plan has been successfully executed, and the company was ready to transition into operational mode. Skyver assigned Colin the responsibility of determining the materiality of this change within the company.

Based on the scenario above, answer the following question:

How should Colin have handled the situation with Lisa?

Scenario 4: UX Software, a company specializing in L.JXfUl design. QA and software testing. and mobile application development. recognized the need to improve its information security measures, As such. the

company implemented an ISMS based on ISO/IEC 27001- This strategic move aimed to enhance the confidentiality. availability, and integrity Of information shared internally and externally, aligning with industry

standards and best practices.

The integration of ISMS into UX Software's existing processes and ensuring that these processes are adjusted in accordance with the framework of ISMS signified an important milestone. underscoring the

organization'S commitment to information security. UX Software meticulously tailored these procedures to align with the ISMS framework, ensuring they ate contextually and culturally appropriate while avoiding

mismatches. This proactive stance reassured their employees and instilled confidence in their clients, ensuring the protection of sensitive data throughout their operations.

UX Software'S top management took action to define the Scope Of their ISMS to adhere to ISOflEC 27003 to drive this initiative forward. Sven, a key member Of the top management team at UX Software. assumed

the role of project sponsor. a critical position responsible for ensuring the execution of ISMS implementation with adequate resources. Sven's leadership was pivotal in steering the project towards compliance with

27001, thus elevating the organization's information security posture to the highest level-

In parallel with their dedication to information security. UX Software incorporated the technical specifications Of security controls within the justification section Of their Statement Of Applicability This approach

demonstrated their Commitment to meeting ISO/IEC 27001 requirements and ensured thorough documentation and justification Of Security controls, thereby Strengthening the overall Security framework Of the

organization. Additionally. UX Software established a committee responsible for ensuring the effectiveness of correctrve actions, managing the ISMS documented information, and continually improving the ISMS

while addressing nonconformities.

By implementing an ISMS based on ISO/IEC 27001, UX Software improved its information security and reinforced its position as a reliable partner. This dedication to information security serves as a testament to

UX Software's commitment to delivering high-quality software solutions while safeguarding the interests of its internal stakeholders and valued clients.

When UX Software integrated ISMS into their existing processes, did they adapt those processes to align with the ISMS framework?

Scenario 6: Skyver manufactures electronic products, such as gaming consoles, flat-screen TVs, computers, and printers. In order to ensure information security, the company has decided to implement an information security management system (ISMS) based on ISO/IEC 27001.

Colin, the company's information security manager, decided to conduct a training and awareness session for the company's staff about the information security risks and the controls implemented to mitigate them. The session covered various topics, including Skyver's information security approaches, techniques for mitigating phishing and malware, and a dedicated segment on securing cloud infrastructure and services. This particular segment explored the shared responsibility model and concepts such as identity and access management in the cloud. Colin organized the training and awareness sessions through engaging presentations, interactive discussions, and practical demonstrations to ensure that the personnel were well-informed by security principles and practices.

One of the participants in the session was Lisa, who works in the HR Department. Although Colin explained Skyver's information security policies and procedures in an honest and fair manner, she found some of the issues being discussed too technical and did not fully understand the session. Therefore, in many cases, she would request additional help from the trainer and her colleagues. In a supportive manner, Colin suggested Lisa consider attending the session again.

Skyver has been exploring the implementation of AI solutions to help understand customer preferences and provide personalized recommendations for electronic products. The aim was to utilize AI technologies to enhance problem-solving capabilities and provide suggestions to customers. This strategic initiative aligned with Skyver’s commitment to improving the customer experience through data-driven insights.

Additionally, Skyver looked for a flexible cloud infrastructure that allows the company to host certain services on internal and secure infrastructure and other services on external and scalable platforms that can be accessed from anywhere. This setup would enable various deployment options and enhance information security, crucial for Skyver's electronic product development.

According to Skyver, implementing additional controls in the ISMS implementation plan has been successfully executed, and the company was ready to transition into operational mode. Skyver assigned Colin the responsibility of determining the materiality of this change within the company.

Based on the scenario above, answer the following question:

As part of its strategic initiative to improve customer experiences, Skyver is exploring the implementation of advanced AI solutions. Which type of AI is the company likely considering for this purpose?

Why is the power/interest matrix used for?

Scenario 2: Beauty is a cosmetics company that has recently switched to an e-commerce model, leaving the traditional retail. The top management has decided to build their own custom platform in-house and outsource the payment process to an external provider operating online payments systems that support online money transfers.

Due to this transformation of the business model, a number of security controls were implemented based on the identified threats and vulnerabilities associated to critical assets. To protect customers' information. Beauty's employees had to sign a confidentiality agreement. In addition, the company reviewed all user access rights so that only authorized personnel can have access to sensitive files and drafted a new segregation of duties chart.

However, the transition was difficult for the IT team, who had to deal with a security incident not long after transitioning to the e commerce model. After investigating the incident, the team concluded that due to the out-of-date anti-malware software, an attacker gamed access to their files and exposed customers' information, including their names and home addresses.

The IT team decided to stop using the old anti-malware software and install a new one which would automatically remove malicious code in case of similar incidents. The new software was installed in every workstation within the company. After installing the new software, the team updated it with the latest malware definitions and enabled the automatic update feature to keep it up to date at all times. Additionally, they established an authentication process that requires a user identification and password when accessing sensitive information.

In addition, Beauty conducted a number of information security awareness sessions for the IT team and other employees that have access to confidential information in order to raise awareness on the importance of system and network security.

Based on scenario 2, which information security principle is the IT team aiming to ensure by establishing a user authentication process that requires user identification and password when accessing sensitive information?

Scenario 5: Evergreen

Evergreen is undergoing ISMS implementation. In their structure, there exists an Information Security Committee (ISC), which leads and governs security operations.

Question:

Can the information security committee at Evergreen take on the role of the emergency committee in the event of a major incident?

The IRT has been notified of a potential compromise in the organization’s network. Which type of services would be most appropriate for the IRT to provide in this situation?

Refer to Scenario 4 (FinSecure)

Finsecure is a financial institution based in Finland, providing services to a diverse clientele, encompassing retail banking, corporate banking, wealth management, and digital banking, all tailored to meet the evolving financial needs of individuals and businesses in the region. Recognizing the critical importance of information security in the modern banking landscape, FinSecure has initiated the implementation of an information security management system (ISMS) based on ISO/IEC 27001. To ensure the successful implementation of the ISMS, the top management decided to contract two experts to lead and oversee the ISMS implementation project.

As a primary strategy for implementing the ISMS, the experts chose an approach that emphasizes a swift implementation of the ISMS by initially meeting the minimum requirements of ISO/IEC 27001, followed by continual improvement over time. Additionally, under the guidance of experts, FinSecure opted for a methodological framework, which serves as a structured framework that outlines the high-level stages of the ISMS implementation, the associated activities, and the deliverables without incorporating any specific tools.

The experts conducted a risk assessment, identifying all the supporting assets, which were the most tangible ones. They assessed the potential consequences and likelihood of various risks, determining the level of risks using a methodical approach that involved defining and characterizing the terms and criteria used in the assessment process. These risks were categorized into nonnumerical levels (e g., very low, low. moderate, high, very high). Explanatory notes were thoughtfully crafted to justify assessed values, with the primary goal of enhancing repeatability and reproducibility.

After completing the risk assessment, the experts reviewed a selected number of the security controls from Annex A of ISO/IEC 27001 to determine which ones were applicable to the company's specific context. The decision to implement security controls was justified by the risk assessment results. Based on this review, they drafted the Statement of Applicability (SoA). They focused on treating only the high-risk category particularly addressing unauthorized use of administrator rights and system interruptions due to several hardware failures. To address these issues, they established a new version of the access control policy, implemented controls to manage and control user access, and introduced a control for ICT readiness to ensure business continuity.

Their risk assessment report indicated that if the implemented security controls reduce the risk levels to an acceptable threshold, those risks will be accepted

Question:

Did the experts draft the Statement of Applicability (SoA) in accordance with ISO/IEC 27001?