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CIPS L4M5 - Commercial Negotiation

Page: 6 / 12
Total 395 questions

Which of the following are the most typical characteristics of integrative approach to negotiation? Select TWO that apply.

A.

Positional-based

B.

Claiming value

C.

Interest-based

D.

Short-term wins

E.

Creating more value

A procurement manager has decided to bring in a junior member of their team to a negotiation meeting. Which of the following would be suitable roles for this junior member of the team?

Note taker

Expert

Observer

Chair

A.

1 and 2

B.

1 and 3

C.

2 and 3

D.

3 and 4

A procurement manager is considering negotiating variable pricing for a contract duration of 12 months. Would this be the right thing to do?

A.

No, because this will not enhance the buyer-supplier relationship

B.

No, because it will prove difficult to budget for the duration of the contract and provide financial uncertainty

C.

Yes, because this method of pricing will always provide value for money

D.

Yes, because it will build relationships with the supplier and provide a stronger platform for the next contract renewal

Which of the following is an example of non-verbal communication?

A.

1 and 3 only (Interview and Eye contact)

B.

2 and 4 only (Word-of-mouth communication and Body language)

C.

3 and 4 only (Eye contact and Body language)

D.

2 and 3 only (Word-of-mouth communication and Eye contact)

Ranjit is sourcing security clothing and PPE from overseas suppliers. He wants to remove foreign-exchange fluctuation risk and has asked suppliers to quote in GBP. Will this remove the fluctuation risk for the hospital?

A.

No, as the value of the supplier’s currency may decrease

B.

Yes, as the risk will sit with the supplier

C.

No, as the risk will sit with the buyer

D.

Yes, as the value of GBP may increase

Which of the following tactics would be appropriate in an integrative negotiation?

A.

Lowball/Highball

B.

Take it or leave it

C.

Expanding the Pie

D.

Mother Hubbard

Which of the following are sources of legitimate (personal) power? Select THREE.

A.

Position power

B.

Referent power

C.

Coercive power

D.

Direct power

E.

Assumed power

F.

Influenced power

Which of the following is the area where two or more negotiating parties may find common ground?

A.

Zone of potential agreement

B.

Zone of proximal development

C.

Walk away area

D.

Best alternative to a negotiated agreement

Which of the following are most likely to be sources of conflict that can emerge from the process of commercial negotiations? Select TWO that apply.

A.

Differences in conflict management style

B.

Differences in culture

C.

Types of purchase

D.

Standard terms and conditions

E.

Line of the best fits

Which of the following is a disadvantage of absorption costing method?

A.

Fixed cost allocated to products on the basis of the cost of activities used in producing them

B.

Variable costs are not taken into product final costs

C.

Using marginal cost of producing addition units

D.

Limited understanding of true costs incurred