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CIPS L4M5 - Commercial Negotiation

Page: 6 / 12
Total 377 questions

Which of the following are microeconomic factors? Select THREE that apply.

A.

Rates of taxation

B.

Availability of investors

C.

Unemployment levels

D.

Distribution channels

E.

Rates of inflation

F.

Levels of competition

Which characteristics are likely to feature in a partnership relationship in purchasing?

Close collaboration between supplier and buyer

Focus is on price and delivery only

Sharing of information

One-off commercial transactions

A.

1 and 2 only

B.

2 and 5 only

C.

2 and 4 only

D.

1 and 3 only

A building firm has been awarded a contract to build a new office block, and the

building firm needs to separate its direct and indirect costs.

Which one of the following is a direct cost to the building of the new office block?

A.

Cost of materials

B.

Cost of legal fees

C.

Cost of insurance

D.

Cost of office space

A purchasing organisation wants a Win-Win (integrative) solution in negotiations with a key supplier. Which TWO approaches would be appropriate?

A.

Collaboration

B.

Problem solving

C.

Coercion

D.

Persuasion

E.

Transfer of risk

If a negotiation results in an offer which does not meet the buyer’s minimum requirements, which of the following could the buyer pursue?

A.

PESTLE

B.

BATNA

C.

ZOPA

D.

STEEPLE

Which of the following is the best description of direct cost?

A.

Direct costs are only variable raw materials that constitute a product

B.

Direct costs include raw materials, labour and overheads

C.

Direct costs include only raw materials and labour of making the final product

D.

Direct costs include raw materials, labour and other expenses attributable to the final product

A procurement manager withholds important information to strengthen negotiating power. Is this appropriate when using an integrative negotiation style?

A.

No, because this will not discover the supplier’s resistance point

B.

No, because this is not being open about the requirement

C.

Yes, because it will discover the supplier’s resistance points

D.

Yes, because it will maximise the outcome for the procurement manager

Procurement gets involved in negotiating purchase requisitions only when there is a value analysis to ensure that only value-adding aspects are included. Is this statement true?

A.

No, purchasing can negotiate other details of the purchase requisition even where value analysis is absent

B.

No, value analysis is a very technical process that requires the expertise of engineering and financial analysts

C.

Yes, the role of purchasing is to add value to the purchase, and therefore every purchase requisition must go through a team value analysis

D.

Yes, value analysis is the single most important responsibility of procurement in the processing of repeat requisitions

Jayden works as a procurement manager for a large IT organisation. They are currently in their third round of negotiations with an increasingly frustrated software solutions provider. Ben is representing the supplier. Jayden has made eye contact in the latest meeting to confirm his understanding of each of Ben’s points. What communication technique is Jayden demonstrating?

A.

Bargaining

B.

Emotional intelligence

C.

Effective listening

D.

Asserting authority

Which characteristics are likely to feature within an integrative negotiation?

Maximising the other party’s outcome to enhance relationships

Maximising joint outcomes

Short-term focus

Pursuit of goals held jointly with the other party

A.

1 and 3 only

B.

1 and 2 only

C.

3 and 4 only

D.

2 and 4 only