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CIPS L6M9 - Supply Network Design

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Total 84 questions

Megan, theDirector of Operationsat Orange Windows Ltd, is concerned aboutovercapacity. Should she be worried?

A.

Yes - overcapacity means that the organisation has wasted resources

B.

Yes - overcapacity means that some customer orders may not be fulfilled

C.

No - overcapacity means there are unused resources within the operations department

D.

No - undercapacity will lead to unsold products

Greg is the manager at a car wash and is trying to work out the break-even point of his business. Which of the following pieces of information will he need to consider to understand his break-even point?Select ALL that apply.

A.

Fixed costs

B.

Variable costs

C.

Number of customers

D.

Price per car wash

E.

Number of employees

Which of the following arecontract pricing arrangementsused to control costs?Select ALL that apply.

A.

Fixed price

B.

Use of price index

C.

Gain-share agreement

D.

Variable price

E.

Open book

The operations department of ABC Ltd has recently launched a new product. The product is manufactured within a large factory and then sent to retailers for sale. The department has a system in place which details the components required for the product and the quantities required to fulfil customer demand. The system works online and links to other areas of the business including HR and finance.

So far, several large orders have been placed for the product from different retailers. The Chief Operations Officer (COO) has decided to programme the completion of the orders based on when the orders were placed. The benefit of this strategy is that it will give each customer a similar lead time. Thus far no buffer stock has been created as products are only created when orders are received.

Three teams are required to make the product and the product flows from team one to team two to team three, each team adding a component to the product. Unfortunately, team two are short staffed and are completing their work at a slower rate than the other two teams. This is a huge consideration for the COO as it will impact upon the capacity of the organisation.

The retailers have all signed contracts with ABC Ltd and the COO is extremely happy that they are long term contracts. Contract 1 is with retailer X and the price is set for three years. Contract 2 is with retailer Y and is a five year contract where the price will be reviewed annually in line with CPI. Contract 3 has a variable pricing mechanism based on the volume of products ordered.

What production method is used by ABC?

A.

Earliest due date

B.

First in, first out

C.

Similar process

D.

Shortest processing time

Scenario:

Five manufacturing organisations usedifferent order prioritisation methodsandworkflow patterns. Each company follows a uniquestrategy for order processingandworkflow structure.

For eachorganisation, select thecorrect Prioritisation MethodandPattern of Workflow.

An organisation may haveseveral different business-level strategies. Is thisTRUE?

A.

No—an organisation should only haveonestrategy, which can be likened to a 'master plan' with high-level ambitions

B.

No—effective vertical alignment between operations strategy and corporate strategy means there must only beoneorganisation-wide operations strategy

C.

Yes—different parts of the business may operate indifferent marketplacesor have different services/portfolios

D.

Yes—the different business-level strategies will contradict each other

White Moon Ltd, amanufacturing organisation, is consideringoutsourcing transportation. What would be areason for doing this?

A.

To gain better access to emerging markets

B.

To decrease fixed costs

C.

To please shareholders

D.

To avoid the inefficiency trap

Sandeep is the Chief Financial Officer at Brass Knuckles Ltd. He has attended a meeting with the Head of Operations who has shown him several options of potential changes that can be made to the operations department of the business. These options have been plotted on the Efficiency Frontier. What is the purpose of using the Efficiency Frontier to evaluate these options?

A.

This will identify the options which have potential for market growth

B.

This will list the options in order of return on investment

C.

This will estimate the success rate of each option

D.

This will identify the option that has a better return on investment with the same level of risk

XYZ Ltd is a perfume manufacturer based in France. They have created a new perfume and research has shown that demand for the perfume will outstrip supply. The Chief Operating Officer (COO) and the Chief Financial Officer (CFO) are meeting to discuss this. The COO believes that the organisation needs to reallocate resources in order to meet demand. Are there any exceptions to when this may be the case?

A.

No - organisations should always aim to meet customer demand or resources will be underutilised

B.

No - this would negatively affect the profit the organisation could make

C.

Yes - there are occasions when an organisation would choose not to fulfil customer demand

D.

Yes - there are exceptions, but these are always outside of the organisation's control

Which of the following arenotcharacteristics of good information?

A.

Relevant

B.

Timely

C.

Analysed

D.

Accurate

E.

Interpreted