Microsoft MB-700 - Microsoft Dynamics 365: Finance and Operations Apps Solution Architect

Box 1: Business process modeler

Business process modeler (BPM) in Microsoft Dynamics Lifecycle Services (LCS) is a tool that you can use to create, view, and modify repeatable implementations that are based on business process libraries. BPM helps you align your business processes with industry-standard processes that are described by the American Productivity & Quality Center (APQC). You can perform fit-gap analysis between your business requirements and the default processes in Finance and Operations apps. Additionally, you can add new business processes that aren't already defined.

BPM is compatible with the following products:

Microsoft Word – You can generate documentation for business processes.

Microsoft Visio – You can export business process maps to Visio files.

Note: Vendors and purchasing

As customers purchase packages, Margie’s Travel can claim rebates with the providing vendor for every package sold. The rebates are claimed quarterly, and internal workflows have been established for approval prior to vendor submission. The workflows for package offerings eligible for rebates can be complex. User2 has created Visio diagrams for the associated approval processes.

Box 2: Regression suite automation tool (RSAT

The Regression suite automation tool (RSAT) significantly reduces the time and cost of user acceptance testing (UAT) of Finance and Operations apps. UAT is typically required before you take a Microsoft application update, or before you apply custom code and configurations to your production environment. RSAT lets functional power users record business tasks by using Task recorder and then convert the recordings into a suite of automated tests, without having to write source code.

Note: The accounts receivable and accounts payable departments are unclear about the workflows associated with the rebate process. User2 must ensure that representatives from each department validate that they have tested their respective steps in the overall process. Testing feedback must be communicated to User2.

Note:

* The CTO has learned that there are updates to globalization features in Dynamics 365 Finance. The IT staff has been tasked with ensuring that they are the first group to receive these updates.

* The IT department has decided not to code for globalization issues because they are in an upcoming service update. They are closing in on go-live and need to make sure that the updates are applied in time.

Service updates are continuous, touchless updates that provide new features and functionality. You are in control and manage how your organization receives these updates. For example, you can sign up for the First Release program so that your organization receives updates first. You can apply the updates to any of your environments manually (self-update) or remain on the default release schedule and receive the auto-updates when you schedule them using LCS.

Microsoft Dynamics customers who enroll in Microsoft Services Premier Support have access to complete, end-to-end vendor services for the entire Microsoft environment—from databases and desktops to servers and business applications.

Microsoft Premier Online is a secured online resource, exclusively available to Premier Support and Essential Support customers. It provides a comprehensive repository of support and other resources to help you and your IT teams stay up-to-date and knowledgeable about the Microsoft technologies you use every day. Continue to use CustomerSource to access unlimited online training, the support Knowledge Base, and upgrades, updates, service packs, hot fixes and tax and regulatory updates for Microsoft Dynamics.

Note: The CTO has directed the infrastructure team to guarantee they are on the most current version available at the time of go-live.

The CTO has learned that there are updates to globalization features in Dynamics 365 Finance. The IT staff has been tasked with ensuring that they are the first group to receive these updates.

The IT department has limited knowledge of Microsoft 365, Microsoft Teams, and Dynamics 365 Finance. The IT department will be unable to support the applications. The CTO must determine the strategy for managing the support-related risk.

Note: Once user acceptance testing (UAT) has been completed, the project manager must report the number of tenants for production to Microsoft.

Go-live Readiness Review prerequisites

The project team should validate solution readiness. The following prerequisites must be met before the Go-live Readiness Review with Microsoft can be initiated. The production environment can be deployed after the Go-live Readiness Review with Microsoft has been successfully completed.

* User acceptance testing (UAT) and performance testing have been completed or almost completed in a Tier-2 (or higher) environment.

* The environment version that is planned for the go-live complies with the Software lifecycle policy.

* The environment version that is planned for the go-live complies with the Software lifecycle policy.

* All licenses that are required for go-live have been purchased in the correct tenant.

* Etc.

Margie’s Travel offers consumers a loyalty program. Consumers can earn points per dollar spent across all in countries in which Margie’s operates. The loyalty program is currently managed by using a spreadsheet.

Box 1: Corporate libraries

Note: The infrastructure team must move the code for the loyalty program to test environment.

It’s important to note that you can browse a Business process modeler (BPM) library that is a global library or a corporate library. However, before you can edit and work with a BPM library, it must be part of your project in Microsoft Dynamics Lifecycle Services (LCS). Libraries that are distributed by Microsoft appear under Global libraries, whereas libraries that are published by your organization appear under Corporate libraries.

Box 2: Create business process

Margie’s Travel learns that the loyalty program across multiple countries is not a standard industry process and is not a standard feature in Dynamics 365 Finance.

There are several ways to author a BPM library. You can do so from scratch either building directly in the client or by importing an Excel template.

Box 1: Power Apps app

Customers who sign up for add-on Jamaica excursions bring friends who have not signed up ahead of time. The sales representatives record the customer information on paper, take payment, and then enter the information into the system later. The information is frequently inaccurate and creates discrepancies.

Box 2: Common Data Model

Dynamics 365 common data model (CDM) is designed to simplify the data integration and management across business processes and applications. Microsoft introduced CDM as an integral part PowerApps offering.

The good news is that Dynamics 365 CDM enables apps to easily integrate and share data even without custom and extensive integration.

Note: In Jamaica, employees use SoftwareC, a homegrown application based on spreadsheets. Local sales representatives use pen and paper in the field.

New customers in Jamaica must be reviewed and approved due to frequent customer data discrepancies. The sales representatives in the field will enter information that must be routed to validate against existing data.

Data migration is a key success factor in almost every implementation. A primary concern of some customers is the speed that data can be migrated at, especially if there are vast amounts of data and a small cutover window. The Data migration framework is also used to move data as part of business requirements and operations.

A data package for a Dynamics 365 Finance and Operations app can consist of one or many data entities. A typical data package consists of a group of entities for a specific task, process, or function.

Note: A mock cutover was conducted. It was unsuccessful due to lack of coordination across the countries. The lack of success created timing issues with data uploads from centralized IT and validation at the country level. User1 must use a standard template to prevent the mock cutover issue happening at go-live.