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PMI PMI-PMOCP - PMI Project Management Office Certified Professional

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Total 120 questions

A PMO professional is establishing a new PMO and needs to determine the optimal team composition to effectively deliver the planned PMO services. The PMO professional needs to consider both the number of team members required and the necessary skills and competencies to ensure successful PMO operation.

What should the PMO professional focus on to achieve this goal?

A.

Implement a phased approach, starting with a small core team and gradually expanding as the PMO's responsibilities and workload increase.

B.

Perform a workload analysis to estimate the effort required for each PMO function and determine the corresponding headcount needs.

C.

Adopt a competency model that addresses the capabilities needed and then assess the number of potential team members against that model.

D.

Conduct a benchmarking study to analyze the team structures and competency profiles of successful PMOs in other organizations.

The senior management of an organization is unable to cope with an increasing number of projects. The chief operations officer heard of a very successful PMO in another organization and decided to recruit their PMO leader. The expectations are high for the new PMO leader, and the organization demands they set up a PMO that is as successful as their previous organization's PMO.

What is the first thing the PMO leader should do to deliver on this expectation?

A.

Establish the same services based on their experience in the previous organization to guarantee success.

B.

Benchmark the current services with their previous experience and adjust the services as needed.

C.

Analyze the customer expectations and apply their experience from the previous organization as needed.

D.

Define the appropriate type of PMO for the current organizational context and develop services accordingly.

Three years ago, a large manufacturing company established a PMO to enhance project outcomes across departments. An experienced PMO professional has now been hired as a consultant to assess the PMO's maturity.

What should the PMO professional recommend to help improve the PMO's maturity?

A.

Transition the PMO to a value management office (VMO) to increase service maturity and maximize the benefits delivered to PMO customers.

B.

Conduct a PMO service maturity assessment and develop a comprehensive maturity improvement plan that includes continuous service evaluations.

C.

Transform the PMO into a project management center of excellence (PMCoE) to ensure the organization consistently applies the most mature practices.

D.

Introduce more strategic services that align with business goals to improve the PMO's maturity.

A PMO professional identified that the strategic project's stakeholders are dissatisfied with the visibility of project progress, citing a lack of visibility into key performance indicators (KPIs) and communication. The project manager ensured that the current PMO reporting process and requirements are being followed.

Which action should the PMO professional take?

A.

Collaborate with stakeholders to confirm their reporting needs and propose enhancements.

B.

Conduct an internal audit of the reporting process to identify inefficiencies and recommend improvements.

C.

Reassure the stakeholders about the reporting system's effectiveness.

D.

Implement stricter reporting requirements to ensure compliance with project standards.

A PMO professional is acting as the PMO leader temporarily in a well-established and mature PMO unit. In this role, a PMO professional receives an escalation from the portfolio manager that a new business stakeholder's activity is overlapping with key portfolio management functions.

What should the PMO professional do to resolve this issue?

A.

Train the new business stakeholder on the organization's key values.

B.

Review the adopted PMO charter with the portfolio manager and the new stakeholder.

C.

Assess the conflict resolution portion of the compliance code of conduct.

D.

Refer the portfolio manager to the approved project charter.

A new PMO has been started in a medium-sized retail company that has several concurrently running strategic projects. A team of project managers with no PMO experience has been assigned to the new PMO.

Which two actions should the PMO professional take to help the project managers prepare for their roles? (Choose 2)

A.

Explain how they should understand the PMO's customers' needs first so they know what to focus on.

B.

Coach and mentor the project managers in managing the company's strategic projects.

C.

Explain that being part of a PMO requires extensive experience in the company's business sector.

D.

Conduct orientation sessions to raise the project managers' awareness about the organization of a PMO.

E.

Explain that being a part of a PMO requires high-level project management competencies.

Two years ago, a software company implemented an agile culture and adopted Scrum as a framework for product development. During those 2 years, the company's senior management struggled with the link between the product value generated and the business objectives.

What should the PMO professional do to bridge this gap?

A.

Develop a dashboard to show the product portfolio's progress.

B.

Advise the board to move to a hybrid approach for its product development.

C.

Create a benefits map for the company's initiatives and products.

D.

Provide a report with agile team metrics, including velocity and burn charts.

A PMO was just established in a large organization. The PMO team identified all potential PMO customers and analyzed them based on their power and interest. The list of customers was much too long and the PMO's capacity to nurture them all is not sufficient.

What should the PMO professional do to move toward developing the service catalog?

A.

Interview executive leadership, understand their expectations, and generalize the findings as they are the main decision makers.

B.

Consider all customers, categorize them, and decide on how to retrieve information from the different groups of customers.

C.

Focus on the middle and top levels of management and incorporate resource expectations for when the PMO will have sufficient resources to serve all of the customers.

D.

Interview the portfolio, program and project managers; understand their needs; and develop a service catalog based on their interests as they are the experts.

Over the past 5 years, the enterprise PMO (EPMO) has grown and consistently exceeds expectations. It receives excellent customer feedback, with customers regularly sharing their successes across the organization, increasing the PMO's influence. The CEO has tasked the PMO professional with advancing the organization's digital transformation in project management to the next level.

How should the PMO professional elevate the digital transformation culture in project management?

A.

Identify the most engaged PMO customers and invite them to experiment with new digital initiatives.

B.

Conduct a benchmark analysis to identify emerging digital technologies.

C.

Analyze the needs of different PMO customers to understand which digital solutions could be required.

D.

Prepare a roadmap of new digital initiatives to be implemented in the upcoming years.

A newly appointed PMO professional has been tasked with developing an organizational project management (OPM) competency framework to improve project management across the organization. The goal is to ensure alignment with both industry standards and specific organizational needs.

What should the PMO professional do first?

A.

Analyze the project management skills of the current team and develop a framework around their existing competencies.

B.

Create a list of competencies based on the organization's past project successes.

C.

Research industry standards and good practices, then adapt them to address the organization's unique challenges.

D.

Focus the competency framework on senior project managers, as they will have the most impact on the organization's success.