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IASP SPP - IASPStrategy Planning Professional Exam

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Total 160 questions

Which of the following is NOT a factor in intrinsic motivation?

A.

Remuneration or compensation plans

B.

Employee empowerment

C.

Job design

D.

Training

Which of the following is an essential element of any environmental scan?

A.

Long-term climate predictions

B.

Workload analysis

C.

Competitive analysis

D.

Management biographies

When a direct report makes a mistake, the fault belongs to

A.

no one.

B.

the direct report and supervisor.

C.

the direct report only.

D.

the policies and procedures.

Which of the following is the BEST way to obtain feedback once a draft strategic plan has been created?

A.

Send a paper copy of the draft strategic plan to stakeholders

B.

Post the draft strategic plan on the website

C.

Meet with key stakeholders

D.

Have the chief executive call the stakeholders

An organization's choice to lower quality standards via budget cuts, rather than investing so as to achieve higher quality standards, is an example of

A.

eroding goals.

B.

motivation.

C.

escalation.

D.

shifting the burden.

Which of the following stages comprise the PDCA cycle?

A.

Prepare, design, change, assess

B.

Plan, do, check, act

C.

Plan, deliver, collaborate, apply

D.

Propose, describe, consult, approve

Benchmarking is most useful when comparing

A.

different departments within the organization.

B.

the organization's process to a similar process in other organizations.

C.

best practices to worst practices.

D.

current processes to past processes.

How are key stakeholders identified?

A.

Consider the list of the board of directors

B.

Consider those who are most affected by and able to affect the outcomes

C.

Identify organization's highest lifetime value customers

D.

Identify the major corporate shareholders

An effective vision statement

A.

sets aggressive financial goals.

B.

is future oriented and inspiring.

C.

explains the organization's strategy.

D.

is carefully defined and complete.

When facilitating a strategic planning meeting, it is BEST to

A.

ensure that discussions proceed quickly so that decisions are made in the time allotted.

B.

pay most attention to what the chief executive says.

C.

set ground rules before the meeting that makes everyone's contribution equally valuable.

D.

give more weight to ideas and decisions from senior and experienced people in the group.