Salesforce Salesforce-Certified-Administrator - Salesforce Certified Administrator (SU24)

Screen flow allows you to create a form that collects user input and performs actions based on that input.You can use screen components to display questions and instructions, and use flow logic to update records or send notifications.

References: https://trailhead.salesforce.com/content/learn/modules/screen-flows/get-started-with-screen-flows https://help.salesforce.com/s/articleView?id=sf.flow_builder_overview.htm &type=5

Forecasting is a feature that allows you to predict and plan the sales cycle from pipeline to closed sales, and manage sales expectations throughout your organization. Opportunity stages are the steps that an opportunity goes through as it moves from creation to close, and they determine the probability and forecast category of the opportunity. References: https://help.salesforce.com/s/articleView?id=sf.forecasting3_overview.htm &type=5https:// help.salesforce.com/s/articleView?id=sf.customize_opptystages.htm&type=5

Profile assignment and page layoutassignment are two assignments that should be used to display a new record type to users. Profile assignment determines which profiles can access a record type and which record type is the default for each profile. Page layout assignment determines which page layout is assigned to each record type and profile combination. References: https://help.salesforce.com/s/articleView?id=sf.customize_recordtype_assign.htm &type=5https://help.salesforce.com/s/articleView?id=sf.customize_recordtype_pagelayoutassign.htm &type=5

A validation rule is a feature that allowsadministrators to define criteria for data entry or import operations and display an error message when those criteria are not met. For example, a validation rule can ensure that house showings are scheduled within the current year by comparing the showingdate field with a formula that returns the current year. If the showing date field contains a date outside of the current year, then the validation rule will prevent users from saving or importing records with an error message. References:https://help.salesforce.com/s/articleView?id=sf.fields_about_validation_ rules.htm&type=5

To create a many-to-many relationship between two existing custom objects, the administrator needs to create a junction object that has two master-detail relationships, one to each ofthe custom objects. This will allow each record of one object to be linked to multiple records from another object and vice versa. References:https://hel p.salesforce.com/s/articleView?id=sf.relationships_manytomany.htm&type=5

Einstein Opportunity Scoring is a feature that helps sales reps prioritize and close more deals by assigning each opportunity a score from1 to 99 based on how likely it is to be won. The score is calculated using artificial intelligence and machine learning based on historical data and patterns from similaropportunities. Sales reps can use the score to focus on high-value opportunities andtake actions to improve low-scoring ones. References:https://help.salesforce.com/s/articleView?id=sf.einstein_sales_oppty_scoring.htm &type=5

QUESTIONNO: 170

The administrator for AW Computing is working with a user who is having trouble logging

in to salesforce.

What should the administrator do to identify why the user is unable to login?

A. Review the Security token.

B. Review the password history.

C. Review the Password policies.

D. Review the Login history

Answer: D

The login history is a tool that allows administrators and users to view information about recent login attempts, such as date, time, status, source IP address, browser type, platform,application, and login type. Administrators can use this tool to identify why a user is unable to login to Salesforce by checking for any failed login attempts and their corresponding error messages or reasons. References:https://help.salesforce.com/s/articl eView?id=sf.monitoring_login_history.htm&type=5

Support processes allow you to define different status values for differentrecord types on cases.

References: https://help.salesforce.com/s/articleView?id=sf.customize_support_process.htm &type=5

A dashboard filter is a feature that allows users to filter dashboard components by one or more field values without changing the underlying report data. For example, a dashboard filter can allow users to view cases by origin, status, or owner. A dashboard filter consists of a filter name, one or more source fields, and one or more filter values. Users can apply one or more filters to see differentviews of the dashboard data. References:https://help.sales force.com/s/articleView?id=sf.dashboards_filters.htm&type=5

To enable users to add repeating tasks in Salesforce, the administrator needs to do two things: first, enable the creation of recurring tasks in activity settings under setup; second, add the create recurring series of tasks field on the page layouts for tasks. This will allow users to create a series of tasks that repeat based on a specified frequency and end date. References:https://help.salesforce.com/s/articleView?id=sf.tasks_repeating.htm &type=5

A flow can be active or inactive depending on whether you wantit to run or not. An inactive flow cannot be run by users or processes until you activate it. If a flow in production is supposed to create new records but it is not doing so, it could be because the flow is inactive and needs to be activated. References:https://help.salesforce.com/s/articleView?id=sf.flow_distribute_activate.htm &type=5