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CompTIA 220-1202 - CompTIA A+ Core 2 2025 Exam

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Total 157 questions

A Chief Executive Officer wants to meet with remote employees in a way that will allow for communication and training. Which of the following software technologies is the best for this situation?

A.

Videoconferencing

B.

Screen sharing

C.

Remote Desktop

D.

Virtual desktop infrastructure

Which of the following is used to store passwords in macOS?

A.

FileVault

B.

Keychain

C.

Accessibility

D.

Mission Control

A small office reported a phishing attack that resulted in a malware infection. A technician is investigating the incident and has verified the following:

● All endpoints are updated and have the newest EDR signatures.

● Logs confirm that the malware was quarantined by EDR on one system.

● The potentially infected machine was reimaged.

Which of the following actions should the technician take next?

A.

Install network security tools to prevent downloading infected files from the internet

B.

Discuss the cause of the issue and educate the end user about security hygiene

C.

Flash the firmware of the router to ensure the integrity of network traffic

D.

Suggest alternate preventative controls that would include more advanced security software

An administrator is investigating a zero-day vulnerability. If left unpatched, it could severely impact business. The patch requires downtime. What should the administrator do?

A.

Create a standard change request.

B.

Implement an emergency change.

C.

Immediately freeze all changes.

D.

Continue operations until the next change interval.

Which of the following is an example of an application publisher including undisclosed additional software in an installation package?

A.

Virus

B.

Ransomware

C.

Potentially unwanted program

D.

Trojan

A technician is troubleshooting an issue in which a service runs momentarily and stops at certain points in the process. The technician needs to determine the root cause of this issue. Which of the following tools should the technician use?

A.

Event Viewer

B.

Task Manager

C.

Internet Options

D.

Process Explorer

An application's performance is degrading over time. The application is slowing, but it never gives an error and does not crash. Which of the following tools should a technician use to start troubleshooting?

A.

Reliability history

B.

Computer management

C.

Resource monitor

D.

Disk

What is found in an MSDS (Material Safety Data Sheet) for a battery backup?

A.

Installation instructions

B.

Emergency procedures

C.

Configuration steps

D.

Voltage

Which of the following are system folders on macOS? (Select two)

A.

Applications

B.

Spotlight

C.

Time Machine

D.

Library

E.

FileVault

F.

iCloud

Technicians are failing to document user contact information, device asset tags, and a clear description of each issue in the ticketing system. What should the help desk management implement?

A.

Service-level agreements

B.

Call categories

C.

Standard operating procedures

D.

Knowledge base articles