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CompTIA 220-1202 - CompTIA A+ Core 2 2025 Exam

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Total 157 questions

A security administrator teaches all of an organization's staff members to use BitLocker To Go. Which of the following best describes the reason for this training?

A.

To ensure that all removable media is password protected in case of loss or theft

B.

To enable Secure Boot and a BIOS-level password to prevent configuration changes

C.

To enforce VPN connectivity to be encrypted by hardware modules

D.

To configure all laptops to use the TPM as an encryption factor for hard drives

A customer wants to be able to work from home but does not want to be responsible for bringing company equipment back and forth. Which of the following would allow the user to remotely access and use a Windows PC at the main office? (Choose two.)

A.

SPICE

B.

SSH

C.

RDP

D.

VPN

E.

RMM

F.

WinRM

A technician is securing a newly deployed workstation. Only authorized users should access it. Which actions should the technician take? (Select two)

A.

Defragment the hard drive

B.

Enable SSH

C.

Enable screensaver locks

D.

Disable iCloud integration

E.

Enable the firewall

F.

Apply the BIOS password

A customer’s computer does not have an active connection to the network. A technician goes through a few troubleshooting steps but is unable to resolve the issue. The technician has exhausted their knowledge. The customer expresses frustration at the time taken to resolve this issue. Which of the following should the technician do?

A.

Escalate the issue to a senior team member and provide next steps to the customer.

B.

Dismiss the customer and reschedule another troubleshooting session at a later date.

C.

Interrupt the customer and express that troubleshooting support tickets can take time.

D.

Maintain a positive attitude and continue to ask questions regarding the scope of the issue.

A user cannot upload files to corporate servers from their mobile device when outside the office, but uploads work fine in-office. What should a technician do to determine the root cause?

A.

Check the data usage limit

B.

Enable airplane mode

C.

Verify the last device reboot

D.

Enable Bluetooth connectivity

Which of the following malware types typically has very high computing resource usage?

A.

Rootkit

B.

Cryptominer

C.

Boot sector virus

D.

Trojan

Performance on a user’s smartphone is degrading. Applications take a long time to start, and switching between apps is slow. Which of the following diagnostic steps should a mobile technician take first?

A.

Restore the phone to factory settings

B.

Restart the phone

C.

Check the phone’s battery state

D.

Uninstall unneeded applications