Weekend Sale Limited Time 70% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: xmas50

CompTIA 220-1202 - CompTIA A+ Core 2 2025 Exam

Page: 1 / 5
Total 157 questions

A user wants to dispose of a failed hard drive in a way that ensures the data is unrecoverable. Which of the following is the best at-home method?

A.

Standard formatting

B.

Low-level formatting

C.

Shredding

D.

Degaussing

E.

Drilling

A customer is unable to open some files on their system. Each time the customer attempts to open a file, the customer receives a message that the file is encrypted. Which of the following best describes this issue?

A.

Keylogger

B.

Ransomware

C.

Phishing

D.

Cryptominer

Various alerts on a user's Windows 11 laptop are continually interrupting the user during videoconference calls. Which of the following should a support technician recommend to best solve the issue?

A.

Use multiple sound output devices for the various source applications

B.

Disable all notifications in different applications in the order they appear

C.

Configure the Sounds option in Control Panel to be set to No Sounds

D.

Set Windows Notifications settings to Do Not Disturb

A user has rooted their corporate phone to load unapproved software. Which of the following tools should the company use to prevent access to the corporate network?

A.

Mobile device management

B.

Encryption

C.

Geofencing

D.

Lock screen

The screen of a previously working computer repeatedly displays an OS Not Found error message when the computer is started. Only a USB drive, a keyboard, and a mouse are plugged into the computer. Which of the following should a technician do first?

A.

Run data recovery tools on the disk

B.

Partition the disk using the GPT format

C.

Check boot options

D.

Switch from UEFI to BIOS

A user frequently misplaces their Windows laptop and is concerned about it being stolen. The user would like additional security controls on their laptop. Which of the following is a built-in technology that a technician can use to enable full drive encryption?

A.

Active Directory

B.

New Technology File System

C.

Encrypting File System

D.

BitLocker

After a user installs a mobile application from an advertisement, the phone's battery dies a few hours later and becomes hot to touch, even when not in use. Which of the following should a technician do first?

A.

Check for unauthorized device administrators

B.

Contact the software developer

C.

Run a mobile malware scan on the phone

D.

Ensure appropriate MDM policies are applied

An employee is trying to connect their company laptop to airport Wi-Fi. A pop-up with the airport logo appeared and was closed quickly. The internet does not work. What should a help desk technician suggest?

A.

Look for a wall socket with RJ45 and try to connect

B.

Contact the airport IT department

C.

Tell the employee that company policy prohibits connection to public Wi-Fi

D.

Reconnect to the network and read the pop-up carefully

A user is unable to upload files to the corporate servers from their mobile phone when outside the office, but uploading files works without issue in the office. The user saw an error notification but dismissed it. Which of the following should a technician do to determine the root cause?

A.

Check the data usage limit

B.

Enable airplane mode

C.

Verify the last device reboot

D.

Enable Bluetooth connectivity

A user takes an iOS-based smartphone that is performing slowly to a repair shop. A shop technician finds the following information:

Battery charge: 25%

Battery health: 90%

Hotspot: On

Mobile reception: |||

Roaming: Off

Used space: 63.76GB/64GB

Which of the following is the cause of the issue?

A.

The device is running out of free space

B.

The battery health is low

C.

The phone is not sufficiently charged

D.

The hotspot is degrading the performance

E.

Too many applications are open