Avaya 71801X - Avaya Messaging Support Certified Exam

When performing a backup of the Avaya Messaging solution, it is essential to choose the following three folders:

UC\DBCom: This folder contains important configuration and communication data related to the messaging system.

UC\DB: The database folder holds critical information about users, messages, and system settings. Backing up this folder ensures that no data is lost during system recovery or migration.

UC\Prompts: The prompts folder contains voice prompts and greetings used by the messaging system. Backing up this folder ensures that the system can continue to play the correct prompts to users.

These folders collectively safeguard the functionality and integrity of the Avaya Messaging solution during backup and restore operations.

References: The information is based on Avaya’s official documentation and guidelines for backing up Avaya IX™ Messaging[1].

Avaya Messaging release 11 utilizes various license levels to cater to different business needs and sizes. TheBasiclicense level provides core messaging functionalities, while theEnhancedlicense level offers additional features and capabilities for more complex communication requirements.

References: The licensing information for Avaya Messaging release 11 can be found in the official Avaya documentation and release notes1.

Avaya IXâ„¢ Messaging supports various deployment options to cater to different organizational needs and preferences. The supported deployment options include:

Microsoft Azure cloud compute hosting (full or hybrid): This option allows for the deployment of Avaya IXâ„¢ Messaging on Microsoft Azure, providing flexibility in terms of scaling and managing resources.

Avaya Converged Platform turnkey appliance with pre-installed VMware: Avaya offers a turnkey appliance that comes with pre-installed VMware, simplifying the deployment process and ensuring compatibility.

A customer provided virtualized server: Customers have the option to deploy Avaya IXâ„¢ Messaging on their own virtualized servers, offering control over the infrastructure and customization.

These options provide the flexibility to choose a deployment that best fits the organization’s infrastructure and strategic goals.

References: The verified answer is based on the information available in the Avaya Messaging Support documentation and resources. For the most accurate and detailed information, please refer to the official Avaya documentation and support resources13.

In Avaya IXâ„¢ Messaging High Availability, the system is designed to ensure that voice traffic logs, which are crucial for diagnosing and troubleshooting voice-related issues, are stored on the Voice Server. This allows for a dedicated and optimized environment for handling voice traffic and its associated data. On the other hand, message-related logs, which include data pertaining to messaging functions such as voicemail, email integration, and other unified messaging features, are stored on the Consolidated Server. This separation ensures that the logs are stored in the most relevant location for their purpose, facilitating easier management and access when needed for support and maintenance tasks.

References: The information is corroborated by the search results from the web, which align with the standard practices of Avaya IXâ„¢ Messaging High Availability configurations1.

In a High Availability (HA) architecture for Avaya IXâ„¢ Messaging, the Consolidated Server plays a critical role in ensuring continuous service during VSN (Voice Service Node) failures. The Consolidated Server is designed to provide redundancy and failover capabilities, which means that if one or more VSNs fail, the Consolidated Server can take over their functions, ensuring that voice messaging and message retrieval services remain available to all registered users without interruption.

References: The information is based on Avaya’s official support documentation and resources that detail the High Availability features and architecture of the Avaya IX™ Messaging solution123.

In an Avaya Messaging High Availability (HA) solution, theMobilink Profilertool is used to monitor the database replication between the Consolidated Server (CS) and Voice Server Nodes (VSNs). It provides insights into the synchronization process, ensuring data consistency and reliability across the messaging system.

References: The Mobilink Profiler is a critical component for monitoring and maintaining database replication in Avaya Messaging HA deployments.

For an Avaya IXâ„¢ Messaging High Availability installation, the following requirements are crucial:

A: The maximum round-trip latency between the voice servers and the PBX should not exceed 200 milliseconds, with an optimal latency being less than 150 milliseconds. This ensures timely communication and synchronization between the servers and the PBX.

C: All servers must have a minimum of 1 Gb/s connection to the network. This high-speed connection is necessary to handle the data throughput required for a high availability setup.

D: The maximum round-trip latency between the voice servers and the consolidated servers must not be more than 50 milliseconds. This low latency is essential for maintaining the integrity and performance of the system during failover scenarios.

References: These requirements are specified in the Avaya IX Messaging documentation and installation guides, which provide detailed information on setting up a high availability environment123.

Avaya IXâ„¢ Messaging offers a range of features designed to enhance communication and collaboration within an enterprise environment. The features include:

PBX and Cloud Integration: Avaya IXâ„¢ Messaging integrates with both PBX systems and cloud-based solutions, providing a seamless unified messaging experience across different platforms.

Fax, Speech, Transcription Services: The system supports fax services, automatic speech recognition, and transcription services, allowing users to receive faxes and transcribe voicemail messages into text, enhancing accessibility and convenience.

JITC Security and Encryption: Avaya IXâ„¢ Messaging is compliant with Joint Interoperability Test Command (JITC) standards, ensuring a high level of security and encryption for sensitive communications within military and government organizations.

In Avaya Messaging, starting fromRelease 11, the need forCarbonite softwareto perform replication between the primary and secondary Consolidated Servers has been eliminated. This change simplifies the configuration and maintenance of the secondary/backup Consolidated Server, making it easier to set up and manage high availability solutions.

References: This information is based on Avaya’s documentation and updates related to Avaya Messaging.