Avaya 71801X - Avaya Messaging Support Certified Exam

Avaya Messaging includes a set of pre-designed Telephone User Interfaces (TUIs) that are intended to support legacy voicemail systems. These TUIs are designed to provide a familiar experience for users transitioning from these older systems to Avaya’s modern messaging solutions. The two legacy products supported by these TUIs are Octel Serenade and Octel Aria, which have been widely used in the past and have specific interface requirements that existing users may still be accustomed to.

References: The information about the pre-designed TUIs supporting legacy products is based on Avaya’s documentation, which outlines the compatibility and support for transitioning from legacy systems to Avaya Messaging1.

In Avaya IXâ„¢ Messaging, for larger deployments that require synchronization with services like Gmail, Office 365, and MS Exchange, it is necessary to add remote Content Synchronization Engine(s) to handle the increased load. The specified limit for adding a remote content sync engine is one server for every 5,000 Advanced users. This ensures that the system can efficiently manage the synchronization processes for a large number of users without performance degradation.

https://downloads.avaya.com/css/P8/documents/101047702

In Avaya IXâ„¢ Messaging, when sharing the UC (Unified Communication) folder to ensure proper access for all programs and users, the following user accounts require full permissions to the UC folder:

DCOM domain user with admin rights on the local machine: This user account, with administrative privileges, ensures that Avaya IXâ„¢ Messaging components can function correctly and access necessary resources.

UCIISUser: The UCIISUser account is specifically used for Avaya IXâ„¢ Messaging services and requires full permissions to the UC folder. It is essential for proper operation and communication within the system.

References: These user accounts are part of the standard configuration for Avaya IX™ Messaging installations and are documented in Avaya’s official support materials.

In a High Availability (HA) environment, the Secondary Consolidated server acts as a standby system that takes over when the Primary Consolidated server becomes unavailable. This ensures continuous operation and availability of services, minimizing downtime and maintaining business continuity.

References: The role of the Secondary Consolidated server in an HA environment is outlined in Avaya’s official documentation on High Availability configurations.

Avaya Messaging version 10.7 is the version from which you can send SNMP alarms to an SAL gateway. This functionality allows for the monitoring and management of system events and alarms through the Simple Network Management Protocol (SNMP), providing administrators with the ability to oversee and respond to system conditions effectively.

References: The capability of Avaya Messaging version 10.7 to send SNMP alarms to an SAL gateway is documented in Avaya’s support resources1.

For a high availability solution catering to 2,500 Advanced users, a dedicated Content Sync Engine (CSE) Server is required. This is to ensure that the system can handle the load and provide the necessary redundancy and performance. A dedicated server offers the resources and capabilities needed to support the advanced features and user base without compromising on system reliability and efficiency.

References: The requirement for a dedicated CSE Server for a high number of advanced users is supported by Avaya’s documentation on messaging solutions and best practices for high availability environments12.