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Avaya 78201X - Avaya IP Office Platform Support Certified Exam

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Page: 3 / 6
Total 190 questions

Which of the following applications would allow a system administrator to view historical events and alarms on a trunk in the IP Office?

A.

System Status Application

B.

Historical Reporting Application

C.

Advanced Summary Reporter

D.

Call Detail Reporter

If calls into IP500 V2 are not ringing to the expected user, which statement accurately describes how to validate call routing?

A.

Use the System Status Application (SSA) to see the user to which the call is ringing.

B.

Use Customer Call Status (CCS) to see the user to which the call is ringing.

C.

Capture a System Monitor trace and escalate to Avaya for analysis.

D.

Wait until the system is idle and place test calls to listen to the ringing phone.

Which requirement is needed to allow a user to use the Softconsole application?

A.

Enable Receptionist on the users profile options.

B.

Enable the Softconsole in the users profile options.

C.

Verify that enough Power User licenses are available.

D.

Enable the Softconsole for the hunt group that the user is a member of.

A Server Edition customer has a capacity of registering five consoles simultaneously and wants to increase it to seven. What action should be taken to achieve this?

A.

Add a Preferred Edition license.

B.

Upgrade to Select Mode.

C.

Add five Receptionist licenses.

D.

Upgrade to the latest software version.

Where can password rules and complexities be set for Users?

A From the Manager application go to Advanced > Security Settings and open General Settings

B From the User Portal go to settings and change the security settings

C. From the Web Manager, go to Call Management > Security.

D From the Manager application open your system configuration and select a user in the Users section and open the Security tab

What is the approach for updating the voice prompts on the Embedded Voicemail?

A.

Using the Embedded File Management option in the Manager Application

B.

Leveraging the External File Management feature in the System Status Application

C.

Utilizing the Voice Wizard capability in the Manager Application

D.

Adopting the Embedded Monitoring Management tool

A customer reports that after they rebooted the IP Office, some users are not receiving calls as they did before. Which two tools can you use to identify the last system changes made?

A.

Web-Manager

B.

Monitor

C.

Manager

D.

System Status Application

What is the recommended method for adding new users to an IP Office Server Edition in Select mode, ensuring efficient management?

A.

Manually with copy and paste

B.

Using the Outlook Plugin

C.

With UMS and LDAP

D.

With the IP Office Manager Application and custom scripts

Which combination of licenses is required for an Avaya Communicator user to enable video conferencing?

A.

Power User and Receptionist

B.

Basic User and Office Worker

C.

Office Worker and Power User

D.

Receptionist and Remote Worker

E.

Basic User and Remote Worker

Which statement about the Linux OS for IP Office is true?

A.

IP Office system configurations can be completed using either the Linux command line or a GUI interface.

B.

The Linux OS is an optional component that can be installed after IP Office Server Edition installation.

C.

The IP Office for Linux software is only available as a custom order from Avaya and cannot be downloaded.

D.

The base operating system installed is CentOS.