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Avaya 78201X - Avaya IP Office Platform Support Certified Exam

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Total 190 questions

Which two factors contribute to the size of a ContactStore server?

A.

The number of voicemail channels and the number of incoming lines

B.

The number of hunt groups and the number of concurrent users for search and replay function

C.

The number of recordings and the number of incoming lines

D.

The number of voicemail channels and the number of hunt groups

E.

The number of recordings and the number of concurrent users for search and replay function

A customer has enabled UMS on their VoiceMail Pro server and wants to retrieve voicemail messages using Microsoft Outlook, but they are not using Microsoft Exchange as the message store. Which complex protocol must be configured in Microsoft Outlook to access their messages?

A.

POP3

B.

MAP

C.

HTTP

D.

MAPI

Which application will enable users to access their own recordings from within Media Manager?

A.

Web Client

B.

Voice Recording Client

C.

Workplace Client

D.

User Portal

In the IP Office Manager program, under what condition will the Voicemail Recording tab be displayed?

A.

The IP Office Platform is running the Server Edition.

B.

Voicemail Pro/Lite is selected in the IP Office.

C.

The IP Office Platform has Essential Edition enabled.

D.

Voicemail Pro is running on a Linux-based system.

When installing IP Office Server Edition, which application needs to be installed on a separate server or hard drive partition?

A.

Web Services

B.

Voicemail Pro

C.

Avaya Contact Recorder

D.

one-X® Portal

E.

Call Detail Records

When using the System Status Application for troubleshooting, which two options can be utilized for gathering data? (Choose two.)

A.

Development Tracing and Resource View

B.

Resource View and Selective View

C.

Continuous Log and Snapshot Only

D.

Snapshot Only and Development Tracing

E.

Continuous Log and Development Tracing

A customer reports a delay of 5 seconds in receiving calls over analog trunks on the target phone. What could be the cause of this problem?

A.

Improper configuration of the system Locale.

B.

High level is set on Incoming Call Route.

C.

Ring delay is not configured on system telephony settings.

D.

IP Office is not receiving the ICLID from PSTN.

Which mode should be selected in Manager to create and modify all aspects of an IP Office system?

A.

Basic Edition

B.

Simplified View

C.

Installation Mode

D.

Configuration Mode

Refer to the Exhibit.

A customer is setting up an Alarm notification via email.

To get a description of the details of the Minimum Severity Level, if an Event Entity of “Service” is checked, which resource is used?

A.

the IP_Office_Alarms file in the Manager application installation directory

B.

the IP_Office_Alarms file in the Admin CD in the folder \snmp_mibs\IPOffice\

C.

the Help button in Manager

D.

the IP_Office_Alarms file in the Admin Lite in the folder \snmp_mibs\IPOffice\

When upgrading from a release pre-11.1 to 11.1 or later, which Avaya IP Officeâ„¢ platform is not affected by the change from CentOS6 to CentOS7?

A.

PC based Avaya IP Officeâ„¢ servers

B.

Avaya IP Officeâ„¢ 500V2 control unit

C.

UCM

D.

Virtualized Avaya IP Officeâ„¢ servers