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Avaya 78201X - Avaya IP Office Platform Support Certified Exam

Page: 5 / 6
Total 190 questions

A customer complains about excessive lag between the speaker and listener in the IP Office VoIP system. What should you do to determine the cause of the delay?

A.

Utilize SSA (System Status Application).

B.

Analyze VoIP settings of IP telephones.

C.

Use Wireshark packet analyzer.

D.

Debug view.

E.

Enable monitoring of RTCP (Real-Time Transport Control Protocol).

Refer to the Exhibit.

Before simulating an error condition in relation to voicemail logs, a Business Partner has set the Voicemail Settings to a debug level of Verbose.

When setting the level to Verbose, what is the equivalent level number shown in the audit logs?

A.

9

B.

7

C.

5

D.

3

During the installation of a Server Edition, the New Hardware screen detects the presence of a second hard drive. For which application is this additional hard drive typically used?

A.

One-X® Portal

B.

Call Detail Records

C.

Avaya Contact Recorder

D.

Voicemail Pro

E.

Web Services

When you connect to the Avaya IP Officeâ„¢ using System Monitor, the time, date, and IP address of the system you are connected to is displayed.

Which additional key piece of information is displayed?

A.

the date of the last system upgrade

B.

the last time any changes were made to the system

C.

the time the system has been up since the last reboot

D.

the name of the last user to connect to the system using System Monitor

A customer has requested additional IP Office Service User logins. The technician needs to set up these logins in the IP Office Manager.

Where in the IP Office Manager can the technician configure these logins?

A.

IP Office Manager Security Settings

B.

IP Office Manager Network Configuration

C.

IP Office Softphone Application

D.

IP Office System Monitor Application

Which application allows users to access their own recordings within Media Manager?

A.

Web Self Management

B.

Web Self Recordings

C.

Web Self Media Manager

D.

Web Self Administration

Which of the following is the correct method to find the IP address of an IP extension in the IP Office?

A.

Use ARP from your PC.

B.

Use the Extension Summary in SSA.

C.

Look on the label on the underside of all IP Phones.

D.

Use Monitor to reset the telephone, and watch it get a new DHCP address.

When reviewing the Alarms section of the System Status application, you notice alarms with different colors.

What does the red color indicate?

A.

The alarm has a warning severity level.

B.

The alarm has a critical severity level.

C.

The alarm is active.

D.

The alarm is no longer active.

In a new deployment of Avaya Communicator, a user can make calls, but the Presence and Instant Messaging features are not functioning. Which of the following is the reason for the user's inability to use these features?

A.

The user's profile has not been correctly configured.

B.

The new codecs are not supported by the system.

C.

The user is not set up as an agent in the system.

D.

The IP Office is configured with the Essential Edition only.

If the in-use trunk is out of service, a customer needs to ensure that outgoing calls can use a secondary route.

How would this be achieved?

A.

by setting an Out of Service trunk on the primary trunk

B.

by enabling the In Service option and add the primary ARS in the In Service Route on the secondary ARS

C.

by setting the Time Profile with a business hours profile, and adding a secondary ARS in the Out of Hours Route on the primary ARS

D.

by enabling the In Service option and add a secondary ARS in the Out of Service Route on the primary ARS