Salesforce ADM-201 - Salesforce Certified Platform Administrator (Plat-Admn-201)
Sales reps at Northern Trail Outfitters have asked for a way to change the Probability field value
of their Opportunities.
What should an administrator suggest to meet this request?
Support agent at Cloud Kicks are spending too much time finding resources to solve cases.
The agents need a more efficient way to find documentation and similar cases from the Case page
layout.
How should an administrator meet this requirement?
An administrator installed a managed package that contains a permission set group. The
permission set group that was installed includes Delete access on several objects, and the administrator
needs to prevent users in the permission set group from being able to delete records.
What should the administrator do to control Delete access?
Ursa Major classifies its accounts as Silver, Gold, or Platinum Level. When a new case is created for a Silver or Gold partner, it should to the Regular Support Queue. When an account is Platinum Level, it should automatically go to the Priority Support Queue.
What should the administrator use to achieve this?
An administrator gets a rush request from Human Resources to remove a user’s access to
Salesforce Immediately. The user is part of a hierarchy field called Direct Manager.
What should the administrator do to fulfil the request?
An administrator Creates a custom text area field on the Account object and adds it to the service
team's page layout. The services team manager loves the addition of this field and wants it to appear
in the highlights panel so that the services reps can quickly find it when on the Account Page
How should the administrator accomplish this?
Dreamhouse realty wants to offer a form on its experience cloud site where inspectors will submit
findings from a property inspection.
Which feature should an administrator place on the page to fulfill this requirement?
Which three aspects of standard fields should an administrator customize?
Choose 3 answers
Universal Container wants to increase the security of their org by requiring stricker user passwords.
Which two of the following should an administrator configure?
Choose 2 answers
Cloud Kicks has created a screen flow for their sales team to use when they add new leads. The screen
flow collect name, email and shoe preference. which two things should the administrator do to display the screen flow? Choose 2 answers