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Salesforce Agentforce-Specialist - Salesforce Certified Agentforce Specialist

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Total 202 questions

An Agentforce created a custom Agent action, but it is not being picked up by the planner service in the correct order.

Which adjustment should the Al Specialist make in the custom Agent action instructions for the planner service to work as expected?

A.

Specify the dependent actions with the reference to the action API name.

B.

Specify the profiles or custom permissions allowed to invoke the action.

C.

Specify the LLM model provider and version to be used to invoke the action.

Universal Containers is rolling out a new generative AI initiative.

Which Prompt Builder limitations should the Agentforce Specialist be aware of?

A.

Rich text area fields are only supported in Flex template types.

B.

Creations or updates to the prompt templates are not recorded in the Setup Audit Trail.

C.

Custom objects are supported only for Flex template types.

Universal Containers wants support agents to use Agentforce to ask questions about its product tutorials and product guides.

What should the Agentforce Specialist do to meet this requirement?

A.

Create a prompt template for product tutorials and guides.

B.

Add an Answer Questions custom field in the product object for tutorial instructions.

C.

Publish product tutorials and guides as Knowledge articles.

Universal Containers (UC) wants to create a new Sales Email prompt template in Prompt Builder using the "Save As" function. However, UC notices that the new template produces different results compared to the standard Sales Email prompt due to missing hyperparameters.

What should UC do to ensure the new prompt template produces results comparable to the standard Sales Email prompts?

A.

Use Model Playground to create a model configuration with the specified parameters.

B.

Manually add the hyperparameters to the new template.

C.

Revert to using the standard template without modifications.

For an Agentforce Data Library that contains uploaded files, what occurs once it is created and configured?

A.

Indexes the uploaded files in a location specified by the user

B.

Indexes the uploaded files into Data Cloud

C.

Indexes the uploaded files in Salesforce File Storage

An Agentforce Specialist wants to troubleshoot their Agent’s performance. Where should the Agentforce Specialist go to access all user interactions with the Agent, including Agent errors, incorrectly triggered actions, and incomplete plans?

A.

Plan Canvas

B.

Agent Settings

C.

Event Logs

A data science team has trained an XGBoost classification model for product recommendations on Databricks. The Agentforce Specialist is tasked with bringing inferences for product recommendations from this model into Data Cloud as a stand-alone data model object (DMO).

How should the Agentforce Specialist set this up?

A.

Create the serving endpoint in Databricks, then configure the model using Model Builder.

B.

Create the serving endpoint in Einstein Studio, then configure the model using Model Builder.

C.

Create the serving endpoint in Databricks, then configure the model using a Python SDK connector.

Universal Containers implemented Agentforce for its users. One user complains that an Agent is not deleting activities from the past 7 days. What is the reason for this issue?

A.

Agentforce does not have the permission to delete the user's records.

B.

Agentforce Delete Record Action permission is not associated to the user.

C.

Agentforce does not have a standard Delete Record action.

An Agentforce is tasked to optimize a business process flow by assigning actions to agents within the Salesforce Agentforce Platform.

What is the correct method for the Agentforce Specialist to assign actions to an Agent?

A.

Assign the action to a Topic First in Agent Builder.

B.

Assign the action to a Topic first on the Agent Actions detail page.

C.

Assign the action to a Topic first on Action Builder.

Universal Containers (UC) wants to enable its sales team to use AI to suggest recommended products from its catalog. Which type of prompt template should UC use?

A.

Record summary prompt template

B.

Email generation prompt template

C.

Flex prompt template