Apple Apple-Device-Support - Apple Device Support Exam (SUP-2025)

App Tracking Transparency(iOS 14.5+) prompts apps to request permission for cross-app/website tracking via IDFA.

Option B: Safety Check manages sharing.

Option C: Warns about content, not tracking.

Option D: Private Browsing is Safari-specific.

Option A: Correct—privacy feature.References: Apple Support - "App Tracking Transparency" (support.apple.com/HT212025).

Continuity features (e.g., Handoff, Universal Clipboard) requireWi-Fi turned on(and Bluetooth) on all devices, plus the same Apple Account. Wi-Fi enables device communication.

Option A: Siri isn’t required.

Option B: Same SSID helps but isn’t mandatory.

Option D: Different accounts prevent Continuity.

Option C: Correct—Wi-Fi is essential.References: Apple Support - "Use Continuity" (support.apple.com/HT204681).

Recovery mode is needed if the iPhone is stuck on the Apple logo without progress, indicating a failed boot requiring restore via a Mac/PC.

Option A: Network loss doesn’t trigger this.

Option B: Single-user mode is macOS, not iOS.

Option D: App updates don’t need recovery.

Option C: Correct—boot failure sign.References: Apple Support - "If your iPhone won’t turn on" (support.apple.com/HT201412).

Admins reset user passwords inSystem Settings > Users & Groups, selecting the user and clicking “Reset Password” (macOS Ventura and later).

Option B: Logging in as the user isn’t required.

Option C: Keychain Access manages app passwords, not user accounts.

Option D: “Passwords” isn’t a standalone reset tool.

Option A: Correct—standard admin method.References: Apple Support - "Reset a user password on Mac" (support.apple.com/HT201240).

Wireless Diagnostics(Option-click Wi-Fi menu > Open Wireless Diagnostics) generates detailed network reports, including logs and performance data, ideal for administrators.

Option A: Console logs events, not network-specific reports.

Option B: Network Utility was deprecated post-macOS Mojave.

Option D: Wi-Fi Utility isn’t a macOS app.

Option C: Correct tool for network diagnostics.References: Apple Support - "Use Wireless Diagnostics" (support.apple.com/HT202663).

Organizations createManaged Apple Accountsin Apple Business Manager/School Manager for controlled, work-specific use.

Option A: Personal is user-created.

Option B: Not a term.

Option D: Not a distinct type.

Option C: Correct—organizational standard.References: Apple Business Manager Guide (support.apple.com/guide/apple-business-manager).

Managed apps, deployed via an MDM solution, are tied to the device’s enrollment. Unenrolling from MDM (e.g., removing the profile inSettings > General > VPN & Device Management) deletes these apps, as they’re organization-controlled.

Option A: Resetting network settings affects connectivity, not apps.

Option C: Releasing from Apple Business Manager requires admin action, not user action.

Option D: Signing out of a personal account doesn’t remove managed apps.

Option B: Correct—unenrollment removes managed content.References: Apple Support - "Mobile Device Management (MDM)" (support.apple.com/HT204142).

A:Force close (swipe up from App Switcher) and reopen refreshes the app.

D:Delete and reinstall (from App Store) fixes corruption.

Option B: No “Settings > Apps” path exists on iOS.

Option C: “Relaunch” isn’t a shortcut option.

Option E: Location settings don’t fix opening issues.References: Apple Support - "If an app stops responding" (support.apple.com/HT201398).

Forgotten encrypted backup passwords can’t be recovered.Reset All Settings(Settings > General > Transfer or Reset iPhone) clears the old backup password link, allowing a new encrypted backup with a new password on the same Mac.

Option B: Different Mac isn’t necessary.

Option C: Network reset doesn’t affect backups.

Option D: Restarting doesn’t clear the password.

Option A: Correct—resets backup access.References: Apple Support - "If you forget your encrypted backup password" (support.apple.com/HT205220).

In macOS Recovery’s Recovery app log,Detail Levelfilters messages (e.g., to show only errors), refining the view for troubleshooting.

Option A: Message Type isn’t a filter here.

Option C: Log Type isn’t an option.

Option D: Filter Level isn’t a term used.

Option B: Correct per Recovery interface.References: Apple Support - "Use macOS Recovery" (support.apple.com/HT201314).