Apple Apple-Device-Support - Apple Device Support Exam (SUP-2025)

Private Wi-Fi Address(Settings > Wi-Fi > [network] > i) randomizes the MAC address per network. If the organization uses MAC filtering (allowing specific addresses), a randomized MAC prevents connection.

Option A: Limits IP tracking, not MAC.

Option C: Low Data Mode restricts data, not connectivity.

Option D: Location Services doesn’t affect MAC.

Option B: Correct—random MAC clashes with filtering.References: Apple Support - "Use private Wi-Fi addresses" (support.apple.com/HT211227).

A system extension alert requires user approval inSystem Settings > Privacy & Security. After installation, macOS prompts to allow the extension; selecting “Allow” (and sometimes restarting) enables it if signed by the developer.

Option A: Safe Mode disables extensions; Control Center doesn’t manage them.

Option B: System Information doesn’t notarize extensions.

Option C: Migration Assistant isn’t for updates.

Option D: Correct per macOS security policy.References: Apple Support - "If a system extension won’t load" (support.apple.com/HT210999).

Option-clicking the Wi-Fi menu bar iconshows detailed connection info (e.g., IP, channel).

Option B: System Settings doesn’t respond this way.

Option C: Control-click offers basic options.

Option D: Control-click in Settings doesn’t detail this.

Option A: Correct—quick access method.References: Apple Support - "View Wi-Fi info on Mac" (support.apple.com/HT202663).

Universal Clipboard(copy on one device, paste on another) is a Continuity feature requiring same Apple Account and Wi-Fi/Bluetooth.

Option A: iCloud Keychain is iCloud-based, not Continuity.

Option B: Notifications sync but aren’t Continuity.

Option D: Siri is standalone.

Option C: Correct—Continuity suite.References: Apple Support - "Use Continuity" (support.apple.com/HT204681).

For Apple silicon Macs, hold the power button until startup options appear, then pressCommand-Dto start Apple Diagnostics.

Option A: Shift is for Safe Mode.

Option C: Option-D isn’t valid here.

Option D: D alone works on Intel, not always silicon.

Option B: Correct for 2025 silicon Macs.References: Apple Support - "Use Apple Diagnostics" (support.apple.com/HT202731).

Dismissing a captive portal dialog (e.g., for public Wi-Fi) blocks internet access. Visitingcaptive.apple.comin a browser reopens the sign-in page.

Option B: MDM isn’t relevant for public Wi-Fi.

Option C: IP tracking doesn’t affect captive portals.

Option D: Private Wi-Fi address doesn’t fix this.

Option A: Correct—standard fix.References: Apple Support - "Connect to Wi-Fi" (support.apple.com/HT202831).

MDM can automate Setup Assistant, skipping screens (e.g., Apple ID, Terms) for managed devices enrolled in Apple School Manager/Business Manager.

Option A: Activation failure halts setup, not skips screens.

Option B: Release prevents MDM control, not skips.

Option D: No “Skip all” option exists.

Option C: Correct—MDM streamlines setup.References: Apple Support - "MDM Overview" (support.apple.com/HT204142).

A folder with a question mark means the Mac can’t find a valid macOS system on any startup disk, often due to corruption or erasure.

Option B: Server verification isn’t indicated this way.

Option C: Internet Recovery failure shows a globe.

Option D: Encryption prompts for a password, not this symbol.

Option A: Correct—missing OS.References: Apple Support - "If your Mac starts up to a question mark" (support.apple.com/HT204156).

Configuration profiles (e.g., MDM settings) are reviewed inSettings > General > VPN & Device Managementon iOS. This section lists installed profiles, allowing users to view or remove them (if permitted).

Option A: Privacy & Security handles app permissions, not profiles.

Option B: No “Profiles > Remote Management” exists.

Option D: Profiles aren’t under Privacy & Security.

Option C: Correct location on iOS 18 (2025).References: Apple Support - "Manage configuration profiles on iPhone" (support.apple.com/HT202030).

Rapid Security Responsedelivers urgent security patches between major updates, enhancing protection without a full OS upgrade.

Option B: Notifications aren’t part of this.

Option C: App downloads aren’t restricted.

Option D: No report is displayed.

Option A: Correct—security focus.References: Apple Support - "Rapid Security Response" (support.apple.com/HT213340).