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Apple Apple-Device-Support - Apple Device Support Exam (SUP-2025)

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Total 216 questions

Select the setting in the sidebar that you should use to turn on Find My on your Mac.

Scenario

You're migrating your Windows PC to a new Mac.

Which software should you download on your Windows PC to aid the migration process?

A.

PC Mover

B.

Windows Migration Assistant

C.

Transfer Protocol

D.

Migration Wizard

What should you do to run system diagnostics on Mac?

A.

In Activity Monitor, go to View > Run System Diagnostics.

B.

In Console, go to View > Run System Diagnostics.

C.

In Feedback Assistant, choose System Diagnostics from the pop-up menu.

D.

In Diagnostic Reporter, choose System Diagnostics from the pop-up menu.

Where can you view the amount of memory that apps are using?

A.

Console

B.

Apple Diagnostics

C.

System Information

D.

Activity Monitor

Which of these actions should you take if an alert appears after you install a system extension?

A.

Open System Information to notarize the extension.

B.

Contact the developer for extension support.

C.

Use Migration Assistant to update the extension to be compatible with the current version of macOS.

D.

Start up the Mac in safe mode, and reinstall the extension.

Which two features do you need to set up passkeys on Apple devices? (Select two.)

A.

App-Specific Passwords

B.

Two-factor authentication

C.

Legacy Contact

D.

iCloud Keychain

E.

Account Recovery

Which Console report details events while macOS is being used?

A.

Crash Reports

B.

Diagnostic Reports

C.

Spin Reports

D.

system.log file

What can you monitor using the Activity Monitor icon in the Dock?

A.

Storage Utilization

B.

Wi-Fi Connections

C.

Network Usage

D.

Hardware Connections

A user migrated to their new iPhone using a Mac backup of their old iPhone. The user reports their Health and Activity data is missing. Why is the Health and Activity data missing?

A.

The user deselected Health and Activity data when they backed up their iPhone.

B.

Health and Activity data isn’t backed up when backing up to a computer.

C.

The user restored from an unencrypted backup.

D.

The user deselected Health and Activity data when they restored their backup.

Two active network interfaces are on your Mac. You want to use Safari to browse the internet. Which network interface will your Mac use?

A.

The one that’s first in the service order.

B.

The one with the lowest MTU.

C.

The one with the fastest bandwidth.

D.

The one with the highest security.