Cisco CCST-Networking - Cisco Certified Support Technician (CCST) Networking Exam

To capture packets sent to and received from the URLhttps://www.companypro.net:7100/api using Wireshark, you would use the following filter options:

Protocol:tcp

Filter Type:port

Port Number:7100

This filter setup in Wireshark will display all TCP packets that are sent to or received from port 7100, which is the port specified in the URL for the API service. Since HTTPS typically uses TCP as the transport layer protocol, filtering by TCP and the specific port number will help isolate the relevant packets for troubleshooting the app’s data download issues.

cp: The app is using HTTPS, which relies on the TCP protocol for communication.

port: The specific port number used by the application, which in this case is 7100.

7100: This is the port specified in the URL (https://www.companypro.net:7100/api ).

This filter will capture all TCP traffic on port 7100, allowing you to analyze the packets related to the application's data download.

References:

Wireshark Filters: Wireshark Display Filters

The primary purpose of assigning an IP address to the management VLAN interface on a Layer 2 switch is to facilitate remote management of the switch. By configuring an IP address on the management VLAN, network administrators can access the switch’s Command Line Interface (CLI) remotely using protocols such as Telnet or Secure Shell (SSH). This allows for convenient configuration changes, monitoring, and troubleshooting without needing physical access to the switch1.

References :=

•Understanding the Management VLAN

•Cisco - VLAN Configuration Guide

•Remote Management of Switches

Assigning an IP address to the management VLAN interface (often the VLAN 1 interface by default) on a Layer 2 switch allows network administrators to remotely manage the switch using protocols such as Telnet or SSH. This IP address does not affect the switch's ability to route traffic between VLANs but provides a means to access and configure the switch through its Command Line Interface (CLI).

•A: The switch does not act as a default gateway; this is typically a function of a Layer 3 device like a router.

•B: The switch does not resolve URLs; this is typically a function of DNS servers.

•C: The switch can relay DHCP requests but does not typically provide DHCP services itself; this is usually done by a dedicated DHCP server or router.

Thus, the correct answer is D. To enable access to the CLI on the switch through Telnet or SSH.

References :=

•Cisco VLAN Management Overview

•Cisco Catalyst Switch Management

WPA2-Personal, also known as WPA2-PSK (Pre-Shared Key), is the wireless security option that uses a pre-shared key to authenticate clients. This method is designed for home and small office networks and doesn’t require an authentication server. Instead, every user on the network uses the same key or passphrase to connect1.

References :=

•What is a Wi-Fi Protected Access Pre-Shared Key (WPA-PSK)?

•Exploring WPA-PSK and WiFi Security

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•WPA2-Personal: This wireless security option uses a pre-shared key (PSK) for authentication. Each client that connects to the network must use this key to gain access. It is designed for home and small office networks where simplicity and ease of use are important.

•WPA2-Enterprise: Unlike WPA2-Personal, WPA2-Enterprise uses 802.1x authentication with an authentication server (such as RADIUS) and does not rely on a pre-shared key.

•802.1x: This is a network access control protocol for LANs, particularly wireless LANs. It provides an authentication mechanism to devices wishing to attach to a LAN or WLAN.

•802.1q: This is a networking standard that supports VLAN tagging on Ethernet networks and is not related to wireless security.

References:

•Cisco Documentation on WPA2 Security: Cisco WPA2

•Understanding Wireless Security: Wireless Security Guide

Two home office computers are connected to a switch by Ethernet cables.

Network Type: LAN (Local Area Network)

Explanation: A LAN connects devices within a limited area such as a home, office, or building, using Ethernet cables or Wi-Fi.

Three government buildings in the same city connect to a cable company over coaxial cables.

Network Type: MAN (Metropolitan Area Network)

Explanation: A MAN connects networks across a city or campus, often using fiber optic or coaxial cables.

A cell phone connects to a Bluetooth headset.

Network Type: PAN (Personal Area Network)

Explanation: A PAN connects devices within a personal workspace, typically using wireless technologies like Bluetooth.

A financial institution connects its branches through a telecommunications service provider.

Network Type: WAN (Wide Area Network)

Explanation: A WAN connects multiple LANs over long distances, often using leased lines or satellite links provided by telecommunications companies.

LAN (Local Area Network): Used for connecting devices within a small geographical area such as a single building or home.

MAN (Metropolitan Area Network): Covers a larger geographical area than a LAN, typically a city or campus.

PAN (Personal Area Network): Connects devices within the range of an individual person, such as connecting a phone to a Bluetooth headset.

WAN (Wide Area Network): Spans large geographical areas, connecting multiple LANs across cities, countries, or continents.

References:

Network Types Overview: Cisco Networking Basics

Understanding Different Network Types: Network Types Guide

•Statement A: "The trace successfully reached the www.cisco.com server." This is true as indicated by the "Trace complete" message at the end, showing that the trace has reached its destination.

•Statement C: "The IPv6 address associated with the www.cisco.com server is 2600:1408:c400:38d::b33." This is true because the final hop in the trace, which is the destination, has this IPv6 address.

•Statement B: "The trace failed after the fourth hop." This is incorrect as the trace continues beyond the fourth hop, despite some intermediate timeouts.

•Statement D: "The routers at hops 5 and 6 are offline." This is not necessarily true. The routers might be configured to not respond to traceroute requests.

•Statement E: "The device sending the trace has IPv6 address 2600:1408:c400:38d::b33." This is incorrect; this address belongs to the destination server, not the sender.

References:

•Understanding Traceroute: Traceroute Guide

OSI model

During the data encapsulation process, theData Link layerof the OSI model is responsible for adding a header that contains MAC addressing information and a trailer used for error checking.The header typically includes the source and destination MAC addresses, while the trailer contains a Frame Check Sequence (FCS) which is used for error detection1.

The Data Link layer ensures that messages are delivered to the proper device on a LAN using hardware addresses and translates messages from the Network layer into bits for the Physical layer to transmit. It also controls how data is placed onto the medium and is received from the medium through the physical hardware.

References:=

The OSI Model – The 7 Layers of Networking Explained in Plain English

OSI Model - Network Direction

Which layer adds both header and trailer to the data?

What is OSI Model | 7 Layers Explained - GeeksforGeeks

When prioritizing trouble tickets, the most critical issues affecting business operations or high-impact activities should be addressed first. Here's a breakdown of the tickets:

Ticket 1: Relocation of a printer, while necessary, is not urgent and does not impact critical operations.

Ticket 2: An ongoing webinar losing internet access is critical, especially if the webinar is time-sensitive and involves multiple participants.

Ticket 3: Slower response time for a cloud-based application is important but typically not as urgent as a complete loss of internet access for a live event.

Ticket 4: Wireless access down in the cafeteria affects users but does not have the same immediate impact as a live webinar losing connectivity.

Thus, the correct answer is B. Ticket 2: An online webinar is taking place in the conference room. The video conferencing equipment lost internet access.

References:=

IT Help Desk Best Practices

Prioritizing IT Support Tickets

IPv6 addresses can be compressed by removing leading zeros and replacing consecutive groups of zeros with a double colon (::). Here’s how to compress the address 2001:0db8:0000:0016:0000:001b:2000:0056:

Remove leading zeros from each segment:

2001:db8:0000:0016:0000:001b:2000:0056 becomes 2001:db8:0:16:0:1b:2000:56

Replace the longest sequence of consecutive zeros with a double colon (::). In this case, the two consecutive zeros between the 16 and 1b:

2001:db8:0:16::1b:2000:56

Thus, the most compressed valid format of the IPv6 address is 2001:db8:0:16::1b:2000:56.

References:=

Cisco Learning Network

IPv6 Addressing (Cisco)

Statement 1: Low bandwidth can increase network latency.

True: Low bandwidth can result in increased network latency because the network may become congested, leading to delays in data transmission.

Statement 2: High levels of network latency decrease network bandwidth.

False: High levels of network latency do not decrease the available network bandwidth, but they do affect the perceived performance and throughput of the network.

Statement 3: You can increase throughput by decreasing network latency.

True: Decreasing network latency can increase throughput because data can be transmitted more quickly and efficiently without delays.

Bandwidth vs. Latency: Bandwidth refers to the maximum rate at which data can be transferred over a network path. Latency is the time it takes for a data packet to travel from the source to the destination.

Low bandwidth can cause network congestion, which can increase latency as packets wait to be transmitted.

High latency does not reduce the actual bandwidth but can affect the overall performance and efficiency of data transmission.

Reducing latency can lead to higher throughput because the network can handle more data in a given period without delays.

References:

Network Performance Metrics: Cisco Network Performance

Understanding Bandwidth and Latency: Bandwidth vs. Latency