Weekend Sale Limited Time 70% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: xmas50

IFMA CFM - Certified Facility Manager

Page: 5 / 8
Total 251 questions

Which type of equipment maintenance program can cause the most unplanned downtime and least predictable costs?

A.

Preventive.

B.

Predictive.

C.

Corrective.

D.

24-hour.

What is the benefit of documenting lessons learned for projects?

A.

Provides inputs to the project issue log

B.

Summarizes the effect of decisions made on a project and serves as a guide for what to repeat and what to avoid in future projects

C.

Provides key inputs to create the project charter, develop the project management plan, and finalize the stakeholder register

Which standard would a facility manager use when assigning the floor area for occupant groups?

A.

Industry-specific standard

B.

Open Standards Consortium for Real Estate Standard

C.

Accessibility standard

D.

ASTM/IFMA standards

Recently, an organization has flattened its structure versus that of a typical pyramid structure. As part of the restructure, the existing office building will be renovated. What type of design elements should a facility manager consider in the renovation?

A.

Offices for management, teaming areas, shorter workstation panels, and large conference rooms

B.

Team areas, bigger workstations for files, offices for senior management, and fewer meeting rooms

C.

Space for employee interaction, team areas, smaller workstations, and shorter panels

What should be considered when developing a strategic facility management plan?

A.

The demand organization’s business plan.

B.

Reducing facility management cost.

C.

Obtaining a larger facility management budget.

What does the planned maintenance to corrective maintenance ratio refer to?

A.

Work is being accomplished according to schedule and right the first time

B.

The facilities maintenance program is serving the needs of the occupants

C.

Current planned maintenance program is adequate versus the cost of unplanned corrective repairs

When posting required signage for fire emergencies, which message is the MOST immediate?

A.

Location of First Aid kits

B.

Location of emergency exits

C.

Location of AED with directions for its use

When developing a business continuity plan, the organization's leadership should establish a level of acceptable operations. What should be included in a plan to measure the expected level of success against the level of acceptable operations?

A.

Performance metrics

B.

Lessons learned

C.

Business case analysis

A new department manager is not clear on the services provided by the facility management department and is often negative about facility management while at management meetings. How should a facility manager address the customer's expectations?

A.

Request that the manager refrain from complaints at this meeting as it is not the appropriate venue.

B.

Request that the other managers have a discussion with him about office protocol.

C.

Request that he read his service level agreement.

D.

Review the customer service level agreement to determine a mutually agreed performance standard.

What does the effectiveness of infrastructure resilience rely on?

A.

Finance, security, supply chain, communications.

B.

Robustness, resourcefulness, rapid recovery, redundancy.

C.

Back-up power, capital planning, supply chain, security.

D.

Written incident response plans, training, management participation, employee adaptability.