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ServiceNow CIS-HR - Certified Implementation Specialist-Human Resources

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Total 115 questions

If the Audience field has been configured on a Lifecycle Event Activity, what will the system do if the subject person does not meet the criteria for that Activity?

A.

the activity must be manually closed by the HR professional

B.

the Lifecycle Event will be canceled

C.

the activity must be manually closed by the Subject person

D.

the activity will be skipped

Which plugin is recommended when upgrading from the global version of HR to the scoped version?

A.

Human Resources Scoped App: Employee Relations [com.sn_hr_employee_relations]

B.

Human Resources Scoped App: Data Migration [com sn_hr_migration]

C.

Human Resources Scoped App: Integrations [com sn_nr_integrations;

D.

Human Resources Scoped App Lifecycle Events [com.sn_hr_lifecycle_events]

With the I18N: Knowledge Management Internationalization Plugin v2 enabled, how are translated Knowledge articles associated with each other so that the user is presented with the article in the selected language?

A.

Article Versions related list

B.

Knowledge feedback related list

C.

Affected Products related list

D.

Translated Versions related list

In the base instance, what determines the conditions a Case must meet before it can be assigned to an agent?

A.

Matching Rules

B.

Client Rules

C.

ACLs

D.

Escalation Rules