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ServiceNow CIS-HR - Certified Implementation Specialist-Human Resources

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Total 44 questions

The HR Profile table is used to track information for what Employment types? (Choose three.)

A.

Other

B.

Potential Employee

C.

Full Time Employee

D.

Temporary Employee

E.

Spouse

F.

Contractor

What are the advantages of removing the HR Admin role from the system Admin role after the HR Implementation tasks have been completed? (Choose two.)

A.

This ensures that HR has control over further HR configurations.

B.

The HR Admin role should remain a part of the system Admin role.

C.

This ensures that confidential HR data is only accessible to users with an HR role.

D.

It is not necessary because the system Admin always has access to all HR data.

In the base ServiceNow instance, how are User Criteria used?

A.

To control which users can access the HR Case application

B.

To control what a user sees in the information and suggested reading widgets

C.

To control read and write access to Knowledge bases and articles

D.

To control which users can access the HR Service Portal

When an employee completes a questionnaire on an Employee Form, on which table does the system store their answers?

A.

Form [sys_ui_form]

B.

Metric Result [asmt_metric_result]

C.

Question Answer [question_answer]

D.

HR Case [sn_hr_core_case]

When a Guided Setup task is marked as complete, how can it be reopened?

A.

Closed tasks cannot be reopened

B.

Click the Mark as Incomplete button

C.

Submit a request in HI

D.

Restart the Guided Setup entirely

Which of the following are examples of HR application scopes? (Choose four.)

A.

Human Resources: COE

B.

Human Resources: Core

C.

Human Resources: Knowledge

D.

Human Resources: Integrations

E.

Human Resources: Lifecycle Events

F.

Human Resources: Global

G.

Human Resources: Service Portal

If an HR Service will only be used internally by HR professionals, what is the minimum configuration needed?

A.

HR Service and HR Template.

B.

HR Service, HR Template, and Record Producer.

C.

HR Service.

D.

HR Service, HR Template, Record Producer, and Lifecycle event type.

If you have both Admin and HR Admin roles and wanted to configure an Access Control for the Employee Relations Cases table, what must first be done?

A.

Add the Delegated Developer role to your User record

B.

From the User dropdown in the banner, elevate your role to security_admin

C.

Manually add the security_admin role to your User record

D.

Nothing would need to be done

What do Client Roles define?

A.

Groups for the customer's clients.

B.

Roles that come into force if user uses a browser client.

C.

Named roles (eg VP of Operations, SVP Sales) for a customer’s clients.

D.

Access for new hires, employees, alumni, contingent, and contract workers.

The Knowledge bases searched for the Knowledge results section on an HR Case are determined by what?

A.

Contextual Search configuration

B.

HR Service configuration

C.

HR Criteria configuration

D.

Knowledge Management configuration