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ServiceNow CIS-SAM - Certified Implementation Specialist - Software Asset Management Professional Exam

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Total 141 questions

Which discovery sources are recommended by ServiceNow to populate ServiceNow software installation table? (Choose two.)

A.

Service Mapping

B.

HP UCMDB

C.

Microsoft SCCM

D.

ServiceNow Discovery

What role(s) are required to import financial data for use in software spend detection? (Choose two.)

A.

sam_spend_import

B.

sam_spend_manager

C.

sam_user

D.

sam_admin

E.

procurement_user

Which of the following are available publisher packs? (Choose three.)

A.

NetSuite

B.

Citrix

C.

Oracle

D.

IBM

Match the best practice method for the amount of data:

By default, which user role must verify the successful activation of plugins by ServiceNow support?

A.

sam_user

B.

asset_admin

C.

sam_admin

D.

sys_admin

How often is the scheduled job for the normalization process run?

A.

Nightly

B.

Weekly

C.

Every time Discovery is run

D.

Nightly for new discovery models and weekly for all discovery models that do not have a status of normalized or manually normalized

E.

Immediately for new discovery models and nightly for all discovery models that do not have a status of normalized or manually normalized

Once a weekly software content update adds lifecycle data to your instance, can it be deleted from the software model?

A.

It can be deleted or deactivated

B.

Yes, it can once accepted

C.

It cannot unless the lifecycle stage is EOL

D.

No, it cannot

As part of the software normalization process, software discovery models are normalized via which mechanisms? (Choose two.)

A.

Fix script

B.

Scheduled job

C.

Business rule

D.

Integration

E.

Workflow

Within Software Asset Management there are many key terms to understand, what is the best definition for Software Allocation?

A.

One or more use rights assigned to a specific device or user.

B.

Something acquired with use rights.

C.

The process of normalizing a discovered software installation to standardized values.

D.

Finding and recognizing software or a software feature on a device.

What are the available actions associated with the Normalization Suggestions feature? (Choose two.)

A.

Accept – updates the discovery model with suggested values

B.

Reject – ignores the suggestion. The next time the scheduled job is executed, it will not pick the same package or rule that was rejected previously

C.

Save – allows you to save the suggestion to review again later

D.

Ignore – ignores the suggestion. All fields are updated to read only until the next time the job is executed with the same package or rule that was ignored previously.

E.

Create – creates a discovery model with suggested values