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ServiceNow CIS-SAM - Certified Implementation Specialist - Software Asset Management Professional Exam

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Page: 3 / 5
Total 141 questions

When receiving an order, which data point is mandatory?

A.

Assigned To

B.

Cost

C.

Asset Tag

D.

Serial Number

The license metric attributes related list contains metric values set in software entitlements, and is used for reconciliation (metric group, license metric, and software model combination).

A.

True

B.

False

By default, which persona is responsible for controlling the day-to-day activities of the SAM process and ensuring the overall quality of software asset data?

A.

ServiceNow administrator

B.

SAM manager

C.

SAM user

D.

SAM process owner

E.

SAM developer

By default, which ServiceNow role can only view reconciliation results?

A.

sam_reconcile_user

B.

sam_user

C.

sam_viewer

D.

sam_cmdb_user

E.

sam_manager

Within ServiceNow Discovery, the Exploration phase determines what?

A.

Are you there? How will I classify you?

B.

What else can you tell me about yourself?

C.

Have I seen you before?

D.

How should I classify you specifically?

Which of the following describes Practical Management within the capability blueprint?

A.

Improve management controls and drive immediate benefits.

B.

Know what you have so you can manage it.

C.

Improve efficiency and effectiveness through integration with other areas, such as request, procurement, and IT Service Management.

D.

Achieve best in-class.

During contract negotiations, what report could you run to gain visibility to products nearing end-of support?

A.

Software Contract Lifecycle Report

B.

Software Model Lifecycle Report

C.

Software Licenses Report

D.

Software Support Report

What does a usage record track?

A.

The sum of usage for a selected data

B.

The high watermark of software usage

C.

The sum of usage on a weekly basis

D.

The sum of usage since installation date

E.

The sum of usage on a monthly basis

A(n)__________ is required for a user or device to consume software rights.

A.

License

B.

Allocation

C.

Entitlement

D.

Workflow

When reconciliation is run, what information does the license metric results display?

A.

Results for all models and installations associated to the product

B.

Results for all products and installations associated to the publisher

C.

Results for each license metric associated to the software model

D.

Results for all license metrics related to the software model