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ServiceNow CIS-SAM - Certified Implementation Specialist - Software Asset Management Professional Exam

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Total 141 questions

If a customer does not like the way reconciliation runs or calculates compliance, it is okay to modify the scripts includes, business rules and other logic to accommodate the business requirement.

A.

True

B.

False

To run an on-demand reconciliation, which module would you navigate to?

A.

Software Asset > Discovery > Run Reconciliation

B.

Software Asset > Reconciliation > Run Reconciliation

C.

Software Asset > Discovery > License Workbench

D.

Software Asset > Reconciliation > License Workbench

E.

Software Asset > Reconciliation > Run License Position Report

F.

Software Asset > Discovery > Run License Position Report

Which of the following is set in a software entitlement and used during reconciliation to determine your compliance position?

A.

Reconciliation rule

B.

Compliancy rule

C.

Baseline KPI

D.

License metric

E.

License allocation

Which of the following reasons could apply when a remediation option has an ‘In Progress’ status? (Choose two.)

A.

Workflow(s) or process(es) have been initiated to allocate software rights

B.

Rights are now available and can be consumed during reconciliation

C.

Workflow(s) or process(es) have been initiated to purchase software rights

D.

Workflow(s) or process(es) have been initiated to harvest software rights

E.

Customer instance is pending updates to CDS Server

What type of publisher lifecycle information does the Software Lifecycle report prioritize?

A.

Information provided in the demo data

B.

Information entered by the user

C.

Information entered by the publisher

D.

Information provided by the software library

E.

Information provided by the publisher pack

An allocation is automatically created in which of the following scenarios? (Choose two.)

A.

After receiving the rights for software from a purchase order

B.

After a Create allocation remediation option has been taken

C.

After reconciliation runs and identifies that rights are ‘Not allocated in use’

D.

When a software installation is discovered

E.

After successfully sourcing a request via an existing entitlement

When creating custom products: (Choose the best answer.)

A.

Custom products should not be tracked in ServiceNow.

B.

Custom products should not be created for anything included in the content library.

C.

Custom products are automatically created in the content library.

D.

Custom products should be created for anything included in the content library.

What role must be granted in order to create new reports that could be viewed by other people?

A.

Report Creator [Report_Creator]

B.

Report Publisher [report_publisher]

C.

ITIL [itil]

D.

Global Report User [report_global]

Any product that accurately discovers software installations on computers in an environment can be used as the source for a Software Installation data.

A.

True

B.

False

Which of the following SAM roles has permission to grant a user the script writing capability?

A.

discover_admin

B.

sam_admin

C.

sam_developer

D.

asset