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ATD CPTD - The Certified Professional in Talent Development

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Total 148 questions

Determining appropriate sample size for a project depends on which element?

A.

The frequency with which the tool is administered

B.

The type of research methodology that has been selected

C.

The ease with which members of the population may be identified

D.

The level of confidence that the results were not caused by chance

A talent development (TD) professional facilitates a three-week training course for all of a company's new hires. Company onboarding guidelines state that new hires must pass the course final exam with a score of 80% or higher in order to continue in the job, but the guidelines also provide for some discretion on the part of the hiring manager.

Participant A fails the final exam with a score of 78%. Participant A was frequently late to training, did not readily participate, and fell asleep twice during the course.

Participant B fails the final exam with a score of 60%. Participant B arrived early every day during training to request additional help, actively participated in group activities, took copious notes, and got along with everyone in the course.

What should the TD professional do?

A.

Offer to provide one-on-one coaching to Participant B.

B.

Document the observable behaviors, and provide these data points to the HR department and the hiring manager.

C.

Meet with Participant B, and explain the exam results.

D.

Advocate to the hiring manager on Participant B's behalf.

E.

Research other jobs within the company for which Participant B might be more qualified.

F.

Provide the exam results to the HR department and the hiring manager.

Which is a direct result of providing good navigation for participants in an e-learning environment?

A.

Controlling the participants' learning environment

B.

Measuring the return on investment (ROI) of the training program

C.

Understanding the logic behind the chosen learning intervention

D.

Receiving regular feedback on the participants' performance

A talent development (TD) professional has been asked to implement a knowledge management strategy. Which is the best first step for the TD professional to take?

A.

Locate information sources

B.

Determine the organization's needs

C.

Choose an information-gathering system

D.

Compile, confirm, and circulate documents

Which model best enables employees to continually seek new skills, enhance competencies, and expand their proficiency on their own?

A.

Pedagogical learning model

B.

Adult learning model

C.

Integral learning model

D.

Behavioral learning model

A hacker was successful in accessing a financial services company's database of customer information after an employee clicked on a phishing email link. The company's chief executive officer (CEO) created a project team to address the security breach. As a member of the project team, a talent development (TD) professional is asked to evaluate the current security training for effectiveness. Since this is an urgent issue, the project team has been given 30 days to present recommendations.

The data obtained indicates that the current training focuses on defining phishing and does not provide examples or information on how to recognize it and what actions to take.

What should the TD professional do?

A.

Recommend that the current training be updated to include identifying phishing attempts.

B.

Recommend that the compliance department create new security training.

C.

Recommend that all employees be required to retake the current security training.

D.

Present the recommendations directly to the CEO for a decision.

E.

Present training alternatives to the project team to gather feedback.

A talent development professional has been hired to assess the motivation of a client's workforce and provide a performance improvement solution. Which three questions would be most important to ask the client?

A.

What goals are the employees accountable for? After a solution is implemented, what will the employees be able to do? What are the objectives for the workforce?

B.

What motivates the current workforce? What is causing employees' lack of motivation? What would a motivated workforce look like?

C.

What solutions have you tried in the past for motivating the workforce? What solutions worked? What solutions did not work?

D.

What are the current workflows and workloads? What are the bottlenecks? What aspects of the work are awkward?

Which is the best practice to incorporate when designing a new performance management strategy?

A.

Require all review discussions be performed face-to-face

B.

Have managers set stretch goals for their direct reports

C.

Ask managers to rank their team members by performance

D.

Determine managers' current skills at performing appraisals

The total cost of ineffective e-learning includes the cost of which factors?

A.

Development plus implementation

B.

Software platform plus integration

C.

Instructional designer salaries plus missed schedule deadlines

D.

Poor performance plus missed opportunities

A project manager just learned of a significant delay in meeting a project milestone. Which option would be best for communicating information about the delay to external stakeholders dispersed across multiple time zones?

A.

Call each targeted stakeholder on the telephone and verbally explain the delay situation

B.

Schedule a web conference to explain the delay situation with the targeted stakeholders simultaneously

C.

Send an email to all of the targeted stakeholders to explain the delay situation

D.

Text an instant message to targeted stakeholders to explain the delay situation