ATD CPTD - The Certified Professional in Talent Development
A talent development (TD) professional has been tasked with training a group of managers on how to be better coaches. The managers have been in their roles for one to three years, have some prior knowledge, are self-motivated to learn, and lack guidance. What is the most effective approach for the TD professional to take?
Which risk would pose the greatest threat to a learning project?
A hacker was successful in accessing a financial services company ' s database of customer information after an employee clicked on a phishing email link. The company ' s chief executive officer (CEO) created a project team to address the security breach. As a member of the project team, a talent development (TD) professional is asked to evaluate the current security training for effectiveness. Since this is an urgent issue, the project team has been given 30 days to present recommendations.
Step 2
The data obtained indicates that the current training focuses on defining phishing and does not provide examples or information on how to recognize it and what actions to take.
What should the TD professional do to develop this solution?
Step 3
The project team decides that test phishing emails should be created to train employees about phishing and to collect more data on the issue.
Which evaluation technique should an organization use to analyze and improve error rates and defects?
A talent development professional is planning a company-wide volunteer day event. One of the risk factors identified is the possibility that too few volunteers will participate. What are the two primary considerations in evaluating this risk?
A claims employee at an insurance company is transferred to the talent development (TD) department. This new TD team member has previously delivered departmental on-the-job training on an informal basis, but does not have any formal TD training. A TD manager has been assigned to help the new TD team member develop TD skills.
Several years have passed, and the former claims employee is now an experienced TD professional. The TD manager asks this TD professional to create a training plan for a new claims process. Some claims employees work remotely in three different countries. The TD manager requests a draft of the training plan in 30 days.
The TD manager approves the TD professional ' s training plan draft. What should the TD professional do to implement this project?
What is characterized by reduced efficacy, increased mental distance, and feelings of energy depletion or exhaustion?
According to Mager, what are the three components of a learning objective?
When creating a talent development (TD) initiative, which activity will best help a TD professional gain leadership support for the plan?
A subject matter expert (SME) delivers a practice training session. Which activity provides the best example of a talent development professional mentoring the SME?
