ASQ CQE - Certified Quality EngineerExam

These factors contribute to the perceived risk associated with a product or service. They influence the customer's decision-making process based on potential risks and liabilities.

Perceived risk encompasses the various factors that might affect the customer's perception of the potential issues or costs associated with a product or service. This includes competition, safety concerns, warranty terms, service costs, and public liability issues.

Maintainability is typically measured in terms of mean time to repair (MTTR). MTTR quantifies the average time required to repair a system or component, reflecting the ease and speed with which maintenance activities can be performed.

During a brainstorming session, when dominant members are stifling others, having each team member suggest one idea in turn can ensure that all voices are heard. This structured approach prevents dominant members from monopolizing the discussion and encourages participation from quieter team members.

Work instructions are detailed documents that provide step-by-step guidance on how to perform specific tasks. They should include all necessary information to ensure the task is completed correctly and efficiently.

Work instructions should contain detailed procedures, including the equipment needed to perform the work. This ensures that employees have all the information required to complete their tasks properly.

The correct order for analyzing experiments is:

Performing hypothesis tests on factors

Checking assumptions

Estimating a mathematical model

Using the model for prediction

Firstly, hypothesis tests are performed to identify significant factors. Secondly, assumptions are checked to ensure the validity of the tests. Thirdly, a mathematical model is estimated based on the significant factors. Lastly, the model is used for prediction. Reference: "Design and Analysis of Experiments" by Douglas C. Montgomery, which outlines these steps in detail.

In Failure Mode and Effects Analysis (FMEA), the focus should be on implementing corrective actions on items that have high Risk Priority Numbers (RPN) or high severity values. The RPN is calculated by multiplying the severity, occurrence, and detection ratings, and it helps prioritize which failure modes need immediate attention.

The purpose of the opening meeting for an audit is to conduct introductions, review the audit's scope and procedures, and clarify details of the audit plan. This meeting ensures that all participants understand the objectives, methodology, and expectations of the audit process.

A critical design review (CDR) is an assessment of the product or system design's maturity, ensuring that it meets the specified requirements and is ready to proceed to the next development stage. It evaluates design performance, reliability, and readiness for production.

References:

INCOSE. (2015). Systems Engineering Handbook: A Guide for System Life Cycle Processes and Activities. Wiley.

NASA. (2016). Systems Engineering Handbook. NASA SP-2016-6105 Rev 2.