Salesforce CRT-271 - Certification Preparation For Community Cloud Consultants (SP25)
What are two advantages of setting up a custom domain for a Community? Choose 2 answers
Universal Containers is building a Customer Community.
What can the Administrator add to the Navigation Menu?
The Universal Containers research lab is publishing its latest research into knowledge articles assignedto the data category "Container Best Practices." The community manager wants to make sure that all these articles show up for Community users in the topic area of "Tips and Techniques." How should the administrator ensure this happens?
Select one or more of the following:
Universal containers has the following requirements for its partner Community
- Three levels of role hierarchy for its partner users: Account executive, Account manager, and Account sales rep
- The partner account executive is able to see all of the lead records visible to their team
- The partner account sales rep is unable to see the lead records byother account sales reps, account managers, or account executives
- Partners want to give some Account sales reps access to Lead records owned by other Account sales reps for the same partner account.
Which two steps should the Salesforce administrator text to fulfil these requirements?
Choose 2 answers
Select one or more of the following:
The Community administrator at Universal Containers has received reports from users about not being able to see each other in the People tab. However, users are able to view other's conversations within groups of which they are a part. Why are users unable to see each other in the People tab?
Select one or more of the following:
A coffee company is launching a public brand worldwide. Consumers need to see all relevant information about the brand in one place. Brand advisors can also submit applications to become partners. How should the coffee companies administrator meet these requirements?
Select one or more of the following:
Universal Containers recently launched a Lightning Community. Members can access articles and answer each other's questions. The company wants to make sure that the Community is providing a highly engaging experience for its members. How can the Administrator help measure of the engagement and adoption in the Community on an ongoing
basis?
Select one or more ofthe following:
Universal Containers (UC) recently went live with its new custom Community. UC has received the cases stating that no customers have access to the Community. The customer users have the custom "UC Customer Community" profile assigned to them. What is the final step the administrator should take to ensure user membership to the Community?
Select one or more of the following:
The Salesforce Administrator at Universal Containers has set up Topics. Universal Containers is going through a rebranding phase and wants to simplify Topics, but keep Articles that have been assigned to the Topics.
How should the Salesforce Administrator accomplish this?
Select one or more of the following:
Universal Containers (UC) is implementing a Self Service Community. UC has a high volume of customers with complex hierarchies. The majority of UC customers have multiple Accounts and frequently add new Accounts. Universal Containers wants customers to be able to create new Accounts and Contacts on their own. Which two license types should UC's Salesforce administrator recommend? Choose 2 answers
Select one or more of the following:
