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Software Certifications CSQA - CSQA Certified Software Quality Analyst

Page: 8 / 13
Total 639 questions

Goals explain how the vision will be achieved.

A.

True

B.

False

The objective of a Pareto Chart is to:

A.

Show the present value of money

B.

Identify the cause of problems

C.

Rank the cause of problems by frequency

D.

Determine the return on investment

E.

Show the root cause of problems

Which of the following quality control processes is used by an organization at a high quality control maturity level?

A.

Adhoc Testing

B.

Statistical Process Control

C.

Defect Management

D.

Verification

E.

Validation

Which of the following tools / techniques is a facilitated technique where all teammates participate by individually ranking ideas, issues, concerns, and solutions; then the group achieves a consensus by combining the individual rankings?

A.

Brainstorming

B.

Nominal Group Technique

C.

Force Field Analysis

D.

Affinity Diagram

E.

Benchmarking

Identify the correct sequence of the 'Management Cycle'.

A.

Plan-Do-Act-Check

B.

Check-Act-Plan-Do

C.

Plan-Check-Do-Act

D.

Plan-Do-Check-Act

When maturing the management process, movement will be from:

A.

Product Focus to Process Focus

B.

Process Focus to Product Focus

C.

Team Focus to Product Focus

To reduce the cost of quality, the QA Analyst could:

A.

Increase Build Cost

B.

Decrease Preventive Costs

C.

Increase Preventive Costs

D.

None of the above

One of the concerns that IT management needs to address with their staff when software development is outsourced to an outside organization is:

A.

Why the contract was selected

B.

Loss of employee morale

C.

Need to cooperate with the contractor

D.

Benefit to the organization by having software developed at a lower cost

E.

Improved quality that can be achieved by contracting

An audit is:

A.

A process used to measure the current level of performance

B.

An independent appraisal activity

C.

An evaluation of a model

A payroll application requires that each new employee hired have a unique Employee ID and password and that all characters in a field are either numeric or alphabetic. This is an example of a:

A.

Logical Test

B.

Limit Test

C.

Validity Test

D.

Completeness Test

E.

None of the above

Which of the following is not normally included in a contract for an outside organization to develop software for your use?

A.

Why it is needed

B.

What is done

C.

When it is done

D.

Who does what

E.

Penalties for nonperformance

Statistical Process Control is used to measure:

A.

Productivity

B.

Variance in Processing

C.

Compliance to Standards

D.

Defect Rates

Management commitment is the single most important requirement for successful implementation of quality management.

A.

True

B.

False

In the quality management infrastructure, the level which 'commits resources' is called:

A.

Quality Council

B.

Management Committee

C.

Middle Management

D.

Task Forces

It is important in developing a contract that the contract provisions are fair to both parties. The reason for this is:

A.

Contractual costs will be reduced

B.

Problems will not occur during development

C.

Acceptance testing will not be needed

D.

The probability of one party terminating the contract during execution will be minimized

E.

The developed software will perform better