iSQI CTFL-UT - ISTQB Certified Tester-Foundation Level - Usability Testing
A company distributes its products over a web shop where users can put items in their shopping cart. After they click on “checkoutâ€, the checkout process starts and users cannot go back anymore to correct possible mistakes. The only way is to hit the “back†button of the browser, which might lead to an expired session and therefore losing all items in the shopping cart.
Which of the following heuristics would best describe this usability issue?
Which of the following is a key activity in a usability test session?
Which of the following statements about usability test scripts is wrong?
Which of the following is a principal task of the usability test moderator role?
What does the Equality Act address?
Which of the following is a principal task of the usability tester role?
You’re conducting a user survey and you have reached the third stage, selecting an appropriate questionnaire. You have decided to use a standardized questionnaire as you want to benchmark against previous usability measurements.
Which of the following user questionnaires allow benchmarking against previous usability measurements?
i. SUS
ii. SUMI
iii. WAMMI
The usability team has written a usability test report. The report has the following structure:
Executive summary (1 page)
Table of contents (1 page)
Findings and recommendations (5 pages)
Objectives (2 pages)
Purpose (2 pages)
Contacts (1 page)
Which best practice does this usability test report violate?
What is a usability test task?
Which of the following statements about usability testing is true?