GAQM CTL-001 - Certified Team Leader (CTL)

Asking where the employee thinks they are and where they want to be

Asking the employee's opinion

Asking the employee what steps they will take to get where they want to be

Giving feedback to the employee and asking how they might improve their process

Some groups require more direction and need a central leader

Some groups cannot reach their full potential without a central leader

Decision making can take more time

All of the above

A group of people working towards a common goal

A group of people with a high degree of interdependence geared toward the achievement of a goal or the completion of a task

Several people who work under the same leader

Any of these configurations

They avoid acting superior

They avoid making boastful statements

They never accuse until they know the facts

All of the above

Specific meeting times

One leader for everyone

Ground rules that are agreed on beforehand

Outing Schedule

Informed optimism

Informed pessimism

Uninformed optimism

Uninformed Pessimism

Synergy

Problem

Team

Budget

Three corners

Four pillars

The ABC model

Internal Phases

Specific, positive, interactive, review, inspiring, terminate

Singular, positive, individual, realistic, instigating, tentative

Specific, prizes, individual, review, inspiring, time-bound

Specific, product, initiative, realize, inspiring, time-bound

True

False