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GAQM CTL-001 - Certified Team Leader (CTL)

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Total 70 questions

Which of the following statements is true?

A.

Conflict is always productive

B.

Conflict is sometimes productive

C.

Conflict is never productive

D.

None of the above

True or False: A consensus is a unanimous vote that represents everyone's priorities.

A.

True

B.

False

True or False: When an employer is advertising a vacancy and they put the phrase "or equivalencies" in the posting, they are acknowledging the value of lifelong learning.

A.

True

B.

False

True or False: If the boss asks me how I can reach the benchmarks she has established, she is encouraging me as a self-leader.

A.

True

B.

False

True or False: Trust is an important part of team development.

A.

True

B.

False

True or False: As self-leaders, we outline three core values so that we can discuss what is most important. 

A.

True

B.

False

What does the TORI acronym stand for?

A.

A model of team building

B.

The inventor of teams

C.

The different team player styles

D.

The different team leader styles

True or False: If the leader of a meeting gets off track, an apology to the group is in order.

A.

True

B.

False

Which of the following might be a barrier to communication?

A.

Negative body language

B.

Being very verbose when articulating your mental notions

C.

Speaking in a monotone voice

D.

All of the above

Emotional intelligence includes our ability to:

A.

Accurately identify emotions in ourselves

B.

Accurately identify emotions in others

C.

Understand and manage emotions

D.

All of the above